We do. Every piece is unique and inspection allows me to accurately diagnose the issues and provide you with a reliable estimate. Don't worry, inspection is free (yay!) if you proceed with the recommended work. I only charge separately for them if you don't go ahead with any work. Think…
No, I need to determine exactly what's wrong with it and attend to any other issues at that time. Experience has taught me that the best person to do that is me.
No, I don't sell service parts on their own, but I do supply and fit parts of course and keep a wide range of items in stock.
I'm thinking how my Dad always warned me: "You get what you pay for." He was right of course. A better question to ask is: "Do you want the work done cheaply or do you want it done well?" Our Hall of Shame highlights what can happen when people try…
This depends on your equipment, what you've asked me to do and how much work I have in the queue. I always have many jobs in the queue. Everyone wants their unit back quickly but keep in mind there's only one of me! I promise I will get to your…
I hope so! Seriously though, this depends on various things including what's wrong with the piece in question, its general condition, whether less careful repairers have had their hands on it previously and your budget. Most faults are repairable, but certain combinations of faults, condition and other factors may render…
Yes, an industry-standard 3-month warranty applies to our work and parts, except styluses and cartridges. In the rare event that you experience an issue related to any work we've done, we will fix it for you, no matter how long it takes, as long as it's viable to do so.