Two reasons: because I know my customers appreciate honesty and because it's not actually possible to fully assess and understand all of what's wrong with a piece of equipment without carefully inspecting it. Therefore, any 'quote' you might be given by a potential repairer who hasn't inspected and diagnosed the…
Find people who understand the science and can advise from extensive personal experience. Everyone has an opinion but thankfully there are facts, derived from science and there is expert advice, based on first-hand experience and on understanding that science. Customers often tell me: "I read in a forum that I…
Can a mechanic help you fix your car without you bringing it in? Probably not in both cases. I need to determine exactly what's wrong with your equipment and fix it, properly. The only way to do that is for me to work on it.
No, I don't sell service parts on their own, but I do supply and fit parts and keep a wide range of items in stock.
I'm thinking how my Dad always warned me: "You get what you pay for." He was right, and a better question to ask is: "Do you want the work done cheaply, or do you want it done well?" Our Hall of Shame highlights what can happen when people try to…
This depends on your equipment, what you've asked me to do and how much work is in the queue. Everyone wants their equipment back quickly but there's only one of me! I promise I will get to your equipment as quickly as I can.
Most likely yes, though this depends on various factors including what's wrong with it, its general condition, whether others have had their hands on it previously, and your budget. Most faults are repairable, but certain combinations of equipment, faults, condition, and other factors may render repairs difficult, or not even…