What annoys you about running Liquid Audio?

Not much, but the things that do hinge around courtesy, respect and originality, or a lack thereof!

Note that annoyances make up a tiny fraction of an otherwise overwhelmingly positive experience, but since you asked:

  • People who try to ‘steal’ our advice and assistance

Circumventing processes we have in place for rendering advice and assistance to people is always going to put me offside. It’s just me running everything here, and I’m not ‘just’ repairing things as other repairers are. I’m doing the repairs, writing the articles and providing assistance to people who seek it out from around the world. My time is valuable and these processes exist to make my life easier!

  • Copycats

Various businesses copy mine, which is flattering, yet also irritating. Every word, every image, every technical detail you see here comes from my brain. So when I see or read things I’ve written or notice work of the same style, images shot in the same way on other people’s sites, there’s only one way that could have happened!

For example, there’s a guy who also uses a turntable in his logo, has copied the type of work I do, borrowed heavily from my website design and aesthetic and has even copied some of my text and web content to promote his business. The only thing he doesn’t do as I’ve learned from customers who bring work to me is fix the really hard repairs!

  • People who hassle me to book their equipment and then repeatedly call asking if I’ve looked at it.

I understand everyone wants their equipment fixed quickly, but if I’ve told you I’m full and that I’m squeezing your equipment in as a favour, please don’t keep calling me and asking if it’s ready!

  • People who are rude, ungrateful or disrespectful

Who wants to help someone who is rude or ungrateful? We keep a list of people we will not assist and this helps both myself and other Perth repairers.