Expertise

People generally consult specialists because they’re seeking the highest calibre of expertise and insight, which maximises results and minimises wasted time and money. It’s why we engage accountants, doctors and lawyers, rather than relying on Google or Dick next door. This is always the best option, though many only learn this after much time and money have been wasted. A better question for those seeking the best assistance is: Why wouldn’t you consult with a specialist?

Get the best advice you can find from Mike, and please, stop quoting forum posts as authorities. Only the guys who actually work, live and breathe this stuff really know.

Jon S

Entitlement

Our advisory consults are a great example of a specialist professional service, delivering expertise and factual information without retail conflicts of interest. It brings many benefits to those seeking our guidance, but also requires constant time and energy input, and time + energy = money.

It’s unfortunately not possible to engage with all the requests for advice I receive without utilising a standard pay-per-use framework. Most immediately understand this, but some mistakenly believe they are ‘entitled’ to assistance/time/energy, which is, of course, as ridiculous as the idea that those individuals work for free.

Consults pay for themselves and so are effectively free anyway, but 15 years of ethical business, tens of thousands helped, 5+ million views, and over 650,000 helpful and completely free words confirm: We don’t owe anyone. Anything.

Examples

G: ‘G’ sought technical assistance with his expensive Sansui amplifier after enjoying my free content. When I suggested he purchase some discussion time, G exploded: “F*** you, I’m not going to pay you.”

K: ‘K’ read my KD-600 turntable articles and sought improvement advice for his KD-600. When I suggested he purchase a consult, K threatened that he knew “Someone in the Australian Tax Office”. K sneakily tried to obtain my help some years later, hoping I’d forgotten. I haven’t.

M: ‘M’ purchased a 30-minute consultation, which yielded outstanding results and a game-changing amplifier purchase. His mistake was to angrily claim he’d “Paid for 60 minutes but only received 20” before checking his records. I sent proof of his 30-minute purchase and 50-minutes assistance, yet received no apology.

Exchange

With our pre-paid advisory service, advice seekers pre-purchase consults tailored to their needs. This is a fair, flexible approach, aligned with our core values of maximum quality and value, and minimum wastage.

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

Paying for a product or service is a fundamental aspect of commerce. It supports hard-working specialists and small businesses, properly values a specialist’s time, reduces time/energy/goodwill-draining interactions and fosters positive, mutually beneficial exchanges with good people.

Expert advice also pays for itself, saving time and money and delivering the best results, making it one of the most sensible purchases most can make.