Expertise

People seek out specialists because they bring experience, insight and perspectives that deliver the highest calibre of expertise. It’s why I visit my doctor, for example. The question for me then is: If you want the best help available and to speak with a specialist, why wouldn’t you purchase a consult?!

That said, busy specialists generally don’t contribute to public forums or discussions outside their professional working environment. Engaging a specialist directly allows recipients to access this invaluable knowledge and insight, typically after learning the hard way that lesser sources deliver time-and-money-wasting opinion, misinformation and nonsense.

Get the best advice you can find from Mike, and please, stop quoting forum posts as authorities. Only the guys who actually work, live and breathe this stuff really know.

Jon S

Expectation & Entitlement

Our advisory service delivers advice free from conflicts of interest, hype, nonsense and sales pressure so commonly found in this space, informed by deep experience with an incredible array of equipment and music. This brings many benefits to those seeking our expertise and attracts enquiries from around the world.

Most enquirers think their questions are small, but each one takes time and energy to assess and engage with, often raising many more questions that must be answered. Time and energy = money, and no matter how entitled to assistance some strangely imagine themselves to be, absolutely nobody is.

We must respect others’ time and pay our way, especially in a professional context. Fifteen years of business integrity, tens of thousands of people helped, 5+ million combined views, and over half a million words of free content quietly and confidently say: We don’t ‘owe’ anyone anything.

Examples

G: ‘G’ sought technical assistance with his expensive Sansui amplifier. When I suggested he purchase some discussion time, G exploded: “F*** you, I’m not going to pay you.” Imagine helping someone with this level of contempt for others. No thanks.

K: ‘K’ read my KD-600 turntable articles and sought improvement advice for his KD-600. When I suggested he purchase a consult, K threatened that he knew “Someone in the Australian Tax Office” (ooo Scary!). K tried to obtain my help some years later, hoping I’d forgotten. I haven’t, never forgetting that one.

M: ‘M’ purchased a 30-minute consultation, which yielded outstanding results in the form of a game-changing amplifier purchase. His mistake was angrily and erroneously claiming he’d “Paid for 60 minutes but only received 20”. I sent proof of his 30-minute purchase and 50-minute assistance, yet received no apology.

Exchange

With our pre-paid advisory service, fair-minded advice seekers pre-purchase consults tailored to their needs. This is a fair, sensible, flexible approach aligned with our core values of maximum quality and value, and minimum wastage.

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

Paying fairly for a service supports hard-working specialists and properly values a specialist’s time. It reduces time/energy/goodwill-draining interactions and fosters positive, mutually beneficial exchanges with good people. Expert advice pays for itself, of course, saving time and money and delivering the best possible results.