Expertise

People generally consult with specialists because they’re seeking the highest calibre of expertise and insight, and minimum wasted time and money. It’s why people engage accountants, doctors, electricians and lawyers. A better question is: Why wouldn’t you consult with a specialist?

Get the best advice you can find from Mike, and please, stop quoting forum posts as authorities. Only the guys who actually work, live and breathe this stuff really know.

Jon S

Professional Services

Our advisory consults are a specialist professional service, delivering expertise and factual information without conflicts of interest. Consults bring many benefits to those seeking our guidance, but also require time, energy and expertise. Time, energy and expertise = money.

It’s unfortunately not possible to engage with all the requests for advice I receive. We utilise a standard pay-per-use model to ensure that my time is accounted for and to filter out potential time wasters. Consults pay for themselves of course, usually many times over.

Oddly, some folks believe they are ‘entitled’ to assistance/time/energy from professionals they don’t. This is not how the real world works, and I always find it ironic that these people never themselves work for free as they expect others to.

Problematic Advice Seekers

G: ‘G’ sought technical assistance with his expensive Sansui amplifier after enjoying my free content. When I suggested he purchase some discussion time, G exploded: “F*** you, I’m not going to pay you.”

K: ‘K’ read my KD-600 turntable articles and sought improvement advice for his KD-600. When I suggested he purchase a consult, K threatened that he knew “Someone in the Australian Tax Office”. K sneakily tried to obtain my help some years later, hoping I’d forgotten. I haven’t.

M: ‘M’ purchased a 30-minute consultation, which yielded outstanding results and a game-changing amplifier purchase. His mistake was to angrily claim he’d “Paid for 60 minutes but only received 20” before checking his records. I sent proof of his 30-minute purchase and 50-minutes assistance, yet received no apology.

Exchange

With our pre-paid advisory service, advice seekers pre-purchase consults tailored to their needs. This fair and flexible approach is aligned with our core values of maximum quality and value, and minimum wastage.

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

Paying for a product or service is not only a fundamental aspect of commerce, but also supports hard-working specialists and small businesses like Liquid Audio. It properly values a specialist’s time, reduces time/energy/goodwill-draining interactions and fosters positive, mutually beneficial exchanges with good people.

Customers receive the highest calibre of assistance and expert advice pays for itself, saving time and money and delivering the best results, making it a no-brainer.