Liquid Audio

Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.

Why do you work from home?

There are various reasons, but like many new millennium businesses, I’ve broken the mould in terms of “needing” a store, because it turns out I don’t need a store at all! We don’t offer parts only retail sales thank goodness, so I don’t need the added costs and complexity of a retail shopfront or dealing

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Does being a musician help you with the work you do with hi-fi gear?

Very much so! Knowing what real instruments sound like in a live music environment is both unusual and incredibly helpful when appraising hi-fi equipment and systems. Unlike many, I know what real drums, guitars, basses, keyboards and other instruments do sound like, and should sound like. I still have my drum kit. On the flip

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Why do you have these FAQs?

The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked hundreds of times now over the last 10+ years. Answering commonly asked questions like these takes a chunk of time and, without a good alternative, I’d almost never get any work done! I write each

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Why don’t you like working on equipment others have worked on?

Because in many cases the equipment will have been damaged or otherwise compromised, creating headaches for the next person. This is a shame but it’s really just a reflection of what many working in technical fields know well – that the best equipment is unmolested equipment, in original condition, ready for someone to work on

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What irritates you?!

There aren’t many things that irritate me in my line of work, but since you asked… People who drain time, energy and goodwill. For me, the one-way ‘brain drain’ is constant, but a special few will take whatever they can get without ever giving anything back and expect you to always be there to answer

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