Why don’t you offer a packing and shipping service?
Actually, we do, through our business shipping partner, Pack & Send. Let me explain how this works using a real […]
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Liquid Audio
Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
Can you explain the trust and respect people have for Liquid Audio?
I think it’s the unusual combination of elements we bring to what we do, and that what you see is
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What amplifiers have you owned?
Here’s a comprehensive list of amplifiers I’ve owned, as far as I can recall. If I remember others, I’ll add
What cartridges have you owned?
A customer recently asked me this, and I thought it would be interesting to document the cartridges I’ve owned and
How do I book equipment with you?
Easy – just follow this simple, three-step process on our contact page: Demand for bookings with Liquid Audio consistently exceeds capacity.
What are your payment terms?
Liquid Audio uses standard 7-day collection and payment terms. As a small business owner, I rely on prompt collection and
Why are you unwell?
Great question, and I have to talk about it. I was rarely unwell until I got pneumonia back in 2018,
What does “All work is billable” mean?
All work is billable is an industry-standard term meaning that customers should expect to pay for services, time and expertise,
Can you alter my equipment condition report to make it more favourable?
No. Liquid Audio’s inspection and equipment condition reports are objective assessments based on factual details and trusted Australia-wide for this
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Can you pay retail price for my equipment?
No, I need to make money when I sell equipment, so I must acquire it for much less than the
Are you leading a “conspiracy” against bad technicians?
Ah, No! Do I like or respect bad technicians, the damage they cause, the bad vibes they impart on the
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Can you provide me with an equipment valuation?
Certainly, if bookings are available. Simply fill out the contact form and request an equipment assessment and valuation. You can
How important is customer loyalty to you?
Super important, so much so that I’m not interested in helping people who don’t give out ‘loyal vibes’! Loyalty, honesty
What are the most brutal dark metal tracks you’ve heard?
Epic question, here are the most brutal metal tracks I’ve heard. I’ll add more as I think of them and
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