Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
Actually, we do, through our business shipping partner, Pack & Send. Let me explain how this works using a real example of equipment sold through our store. Example I asked the customer for $150 to cover packing and shipping from Perth to Sydney, explaining that if it were more, I’d let them know and they […]
Why don’t you offer a packing and shipping service? Read More »
I think it’s the unusual combination of elements that we bring to hi-fi equipment repair. There are many talented electronics repairers out there, some more talented than I, and some less. What I’ve learned over the years, though, is that there are far fewer really talented repairers than poorly skilled ones. Liquid Audio offers a
Here’s a comprehensive list of amplifiers I’ve owned, as far as I can recall. If I remember others, I’ll add them. This is a useful exercise for me overall, so I’ll do it for all the gear I’ve owned, in the main categories, eventually. Amplifier Notes Rating Monarch SA-40? I was 14, can’t remember the
A customer recently asked me this, and I thought it would be interesting to document the cartridges I’ve owned and recommend. In chronological order, then, from oldest to most recent, let’s look at the cartridges I’ve owned over the years that I can remember. Note that some of them are discussed in more detail in
Easy – just follow this simple, three-step process on our contact page: Demand for bookings with Liquid Audio consistently exceeds capacity. Regretably, it’s not viable to maintain a waitlist, so our how-to-book process is the best way to manage things. Get in touch if you have questions.
Liquid Audio uses standard 7-day collection and payment terms. As a small business owner, I rely on prompt collection and payment for a range of reasons that I’m sure are obvious. Our account payment window is 7 days, noted on every invoice and in our terms and conditions. This means that accounts need to be
No, and with the greatest respect, I’d prefer you didn’t message me at all! SMS messages are distracting, intrusive, usually lack even basic information and often come at odd hours, without context, from people we don’t know. For those and other reasons, we don’t use SMS or other messaging services for any business-related purposes. Instead,
