Considerations for non-local customers
Here are a few important considerations for non-local customers.
Liquid Audio
Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
Mike, what’s the silliest thing anyone has said to you?
I was a science teacher for 15 years so I’ve heard it all including that the earth is flat and that we never went to the moon, etc. If we restrict these questions to those related to running Liquid Audio, the silliest thing anyone ever said to me was when a customer told me I
Mike, what’s the silliest thing anyone has said to you? Read More »
Do you use text messages for business?
No, I avoid text/SMS messages for all business-related stuff. Note that this is even more so when they come out of hours, from people I don’t know. Text messages can be invasive and as a first point of contact are a bad idea anyway. If you are looking to become a new customer of a
Can you show more details of your work?
I try to create a balance of technical information, details and general info, without boring the majority of readers to death! It’s always a fine line, but there is a ton of detail in most articles. Most professional repairers don’t even write articles, period! Given that work of a technical nature should generally be undertaken
How can you run a professional business from home?
Like many new and specialist small businesses, I’ve broken the mould in terms of needing a store. We don’t offer retail sales or deal with drop-in enquiries from the general public, so I don’t need the added cost of a retail shopfront. Working from home suits me and my customers well, for many reasons. All
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Does being a musician help with the work you do?
Very much so! Knowing what real instruments sound like in a live music environment is both unusual and incredibly helpful when appraising hi-fi equipment and systems. Unlike many, I know what real drums, guitars, basses, keyboards and other instruments do sound like, and should sound like. I still have my drum kit. On the flip
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Why do you have these FAQs?
The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked hundreds of times now over the last 10+ years. Answering commonly asked questions like these takes a chunk of time and, without a good alternative, I’d almost never get any work done! I write each