Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
In a word, yes! This question always makes me laugh but my reputation is built on care and attention to detail. Listening to every piece is an essential part of quality control and my workflow. I know better than most that there are some shonky operators out there, but thankfully, we don’t all operate the …
The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked hundreds of times now over the last 10+ years. Answering commonly asked questions like these takes a chunk of time and, without a good alternative, I’d almost never get any work done! I write each …
Unfortunately, this is rarely possible. Please note that this isn’t to be difficult, it’s simply a logistical limitation resulting from the dozens of potential new booking enquiries we receive weekly, which amounts to hundreds per year. Keeping track of everyone wanting to book equipment in for work is just not possible, nor even sensible. Using …
Can you contact me when you are accepting new bookings? Read More »
Finally, a non-electronics/hi-fi question! Several of my customers ride motorcycles and this question always comes up amongst motorcyclists. Here they are, in chronological order: Motobecane 50cc moped, circa 1984 Yamaha RZ250, circa 1988 Yamaha RD250, circa 1989 Yamaha RD400, circa 1989 Kawasaki KH400 Suzuki GSX1100ESD Suzuki GSX400 Four, circa 1990 Suzuki GSX550 Four, circa 1990 …
Because in many cases the equipment will have been damaged or otherwise compromised, creating headaches for the next person. This is a shame but it’s really just a reflection of what many working in technical fields know well – that the best equipment is unmolested equipment, in original condition, ready for someone to work on …
Why don’t you like working on equipment others have worked on? Read More »
No, all customers and equipment are treated equally at Liquid Audio. I’ve been asked this a number of times, with the clear imputation that these potential customers would like to push their way to the front of my customer queue. I can only assume it’s worked for them before, but I don’t work in that …
There aren’t many things that irritate me in my line of work, but since you asked… People who drain time, energy and goodwill. For me, the one-way ‘brain drain’ is constant, but a special few will take whatever they can get without ever giving anything back and expect you to always be there to answer …
