How important is customer loyalty to you?
Very important, for a number of reasons! See, loyalty, honesty and integrity are core values @ Liquid Audio and define […]
Liquid Audio
Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
What are the most brutal dark metal tracks you’ve heard?
Epic question, here are the most brutal metal tracks I’ve heard. I’ll add more as I think of them and
What are the most brutal dark metal tracks you’ve heard? Read More »
Can you tell my technician what parts to use?
No, I don’t get involved in repairs I’m not formally engaged to undertake. Read this FAQ for more about why,
Can I visit outside your business hours?
No, please don’t! I love my customers, but I keep regular business hours, and if you don’t like random people
Why have you stopped writing upgrade articles?
I haven’t completely stopped writing them, I’m just tightening up a few things. Upgrade articles take a ton of time
Some considerations for non-local customers
There are a few important considerations for non-local customers before booking equipment with Liquid Audio. As a general rule, we
Mike, what’s the silliest thing anyone has said to you?
I was a science teacher for 15 years and worked at a university, so I’ve heard plenty of silly things.
Mike, what’s the silliest thing anyone has said to you? Read More »
Can you include more technical details in your articles?
I try to provide a balance of general and technical details in my articles. Most readers want broad brush strokes,
Can you include more technical details in your articles? Read More »
Why do you run a business from home?
Like many new, specialist small businesses, I don’t need a store or retail presence, so operating from home makes a
Does being a musician help with your work?
Yes, very much so. Knowing what real instruments sound like is incredibly helpful when appraising hi-fi equipment and systems. Unlike
Why do you have these FAQs?
The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked
How much will my service or repair cost?
Only what is necessary to carefully complete the work you’ve asked us to do, and no more. Liquid Audio has