Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
Liquid Audio uses standard 7-day collection and payment terms. As a small business owner, I rely on prompt collection and payment for a range of reasons that I’m sure are obvious. Our account payment window is 7 days, noted on every invoice and in our terms and conditions. This means that accounts need to be […]
I rarely got sick until I got pneumonia in 2018… Back in 2018, I got a nasty dose of pneumonia, leading to a golf-ball-sized pulmonary abscess that saw me briefly admitted to hospital. For about 24 hours, they thought it was something much worse, a crazy story for another time. Luckily, it wasn’t, but after
All work is billable is an industry-standard term meaning that customers should expect to pay for services, time and expertise, regardless of the scenario or outcome. It’s worth noting that our outcomes are consistently among the best in the industry, but not all equipment can be saved within a given budget or timeframe; some will
No. Liquid Audio’s inspection and equipment condition reports are objective assessments based on factual details and trusted Australia-wide for this very reason. Whilst receiving bad news may be disappointing, we report the facts truthfully, something anyone viewing our reports expects. Customers engage Liquid Audio to write reports before or after an equipment purchase, for insurance
Can you alter my equipment condition report to make it more favourable? Read More »
No, I need to make money when I sell equipment, so I must acquire it for much less than the retail price. I was recently asked this question: My turntable is worth 10 grand with a proper service history and is in perfect running condition. It’s not been professionally inspected or valued, has no service
