Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
I never used to get sick, but if I’m unwell, it generally relates to a CFS flare-up. CFS Back in 2018, I got quite a nasty dose of pneumonia that saw me admitted to hospital. After recovering, I developed a range of weird fatigue-based symptoms that just wouldn’t go away and that were eventually diagnosed […]
All work is billable is an industry-standard term meaning that customers should expect to pay for services, time and expertise, regardless of the scenario or outcome. It’s worth noting that our outcomes are consistently among the best in the industry, but not all equipment can be saved within a given budget or timeframe; some will
No. Liquid Audio’s inspection and equipment condition reports are objective assessments based on factual details and trusted Australia-wide for this very reason. Whilst receiving bad news may be disappointing, we report the facts truthfully, something anyone viewing our reports expects. Customers engage Liquid Audio to write reports before or after an equipment purchase, for insurance
Can you alter my equipment condition report to make it more favourable? Read More »
No, I need to make money when I sell equipment, so I must acquire it for much less than the retail price. I was recently asked this question: My turntable is worth 10 grand with a proper service history and is in perfect running condition. It’s not been professionally inspected or valued, has no service
Ah, No! Do I like or respect bad technicians, the damage they cause, the bad vibes they impart on the industry and the resulting awkward conversations I have to have with affected customers, though? Also no. Actually, I despise it. I’m a patient and reasonable person, fortunate to inherit ethics, integrity and professionalism from my
Are you leading a “conspiracy” against bad technicians? Read More »
Certainly, if bookings are available. Simply fill out the contact form and request an equipment assessment and valuation. You can check our booking status and contact us via the contact page. Equipment valuation is a formalised process involving a careful inspection and functional test of equipment in the workshop, followed by some market research and
Super important, so much so that I’m not interested in helping people who don’t give out ‘loyal vibes’! Loyalty, honesty and integrity are core values @ Liquid Audio. They define the service and support that my customers receive. I put a lot of effort in, and I don’t have energy and time to waste on
