Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
Generally just as much as necessary to complete the work you’ve asked us to do, and no more. A visit to Liquid Audio always delivers exceptional results and value. This hard-earned reputation for excellence, appreciated by thousands of happy customers, partly accounts for our almost always being fully booked with work from around Australia. That […]
Unfortunately no, though certainly I would if there was an easy way to manage it! There are good reasons why few owner-operator technical businesses can offer this, but the simple explanation is: hundreds, if not thousands of you and just one of me! Think about the logistics for a moment. The constant stream of local,
Can you contact me when you are accepting new bookings or put me in a queue? Read More »
A few of my customers ride motorcycles and this question always comes up, so here they are, in chronological order, with my rough year of ownership noted: Bike Model Year Owned Motobecane 50cc moped circa 1975? circa 1984 Yamaha RZ250 water-cooled 1985 circa 1987 Yamaha RD250 air cooled late ’70s circa 1988 Yamaha RD400 air-cooled
Because in many cases the equipment will have been damaged or otherwise compromised, creating headaches for the next person. I mean – do you like cleaning up someone else’s mess? Who does? This is really just a reflection of what many know and that is that the best equipment is usually unmolested equipment, in original
Why don’t you like working on equipment others have worked on? Read More »
No, all customers and equipment are treated equally at Liquid Audio. I’ve been asked this a number of times, with the clear imputation that these potential customers would like to push their way to the front of my customer queue. I can only assume it’s worked for them before, but I don’t work in that
There aren’t many in my line of work, but since you asked… People who drain time, energy and goodwill. For me, the one-way ‘brain drain’ is constant, but a special few will take whatever they can without ever giving anything back and expect you to always be there to answer questions, usually without bringing in
So I could get more work done! UPDATE: I reverted this, legitimate enquirers want my number so it’s back up. I’ll filter calls more effectively. Liquid Audio is not a retailer and so, generally speaking, the only calls I want are from people booking service or repairs on their hi-fi equipment, or from folks who’ve
Why did you remove the phone number from your contact page? Read More »
