Unfortunately no, though I promise I would if there was an easy way to manage a waitlist. There are practical reasons why few businesses can do this, even those with multiple employees, but the simple explanation is this: The logistics of managing hundreds of people with enquiries and just one of me doing everything here, […]

It’s not all equipment, but in some cases, it will be compromised, damaged or even destroyed. It all depends on who’s worked on it; that’s the key. In a nutshell, the picture below is why I often refuse equipment that has been worked on by the worst offenders: I don’t enjoy cleaning up mess left

No, all customers and equipment are treated equally at Liquid Audio. I’ve been asked this several times, with the clear imputation that these people would like to push their way to the front of my customer queue. I can only assume it’s worked before, but I don’t run my business that way. Everyone is treated

So I could get more work done! UPDATE: I reverted this, legitimate enquirers want my number so it’s back up. I’ll filter calls more effectively. Liquid Audio is not a retailer and so, generally speaking, the only calls I want are from people booking service or repairs on their hi-fi equipment, or from folks who’ve

There are, but not many! As one of Australia’s most trusted repairers, we attract great customers and have very few issues. As every business owner knows, however, you cannot please everyone, no matter how hard you try or how well you run a business. Liquid Audio, in collaboration with several other Western Australian technicians and