Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
Oh yeah, but thank goodness, not many! Liquid Audio, in collaboration with a select group of repairers and retailers, manages a list of people who, for various good reasons, will not be assisted by any of us, ever again. We add to this shared list as needed (+1 absolute noodle in 2022, +1 in 2023), […]
It happens to all of us, the trick is to filter out those with a propensity to do this before wasting time and energy on them. I’m pleased that we’ve become a trusted source of advice and guidance over the years, a lot of hard work has gone into building that reputation and trust. “Mike,
Very rarely, but that’s just a couple of bad eggs. Good People Great customers combined with our high success and satisfaction rates, integrity, professionalism, sensible pricing and clear communication, deliver a non-payment rate of virtually zero for us. Operating ethically actually generates goodwill that typically shields us from would-be non-payers and undesirables. I also carefully
Do customers ever fail to pay for or collect their equipment? Read More »
Simply choose the consult length below and click ‘buy now’. Options 30 minutes $60.00 AUD60 minutes $120.00 AUD Alternatively, you can do the same thing over on our contact page, in our advisory service information area. Once you’ve paid, fill out the contact form and let me know what you want to discuss. I’m happy
Yes, we do. Some of Perth’s most highly regarded hi-fi stores direct customers to us and use Liquid Audio for their customers’ service and repair work. As an independent repairer, a large portion of our work is a result of direct customer engagement, but helping local businesses is very satisfying and something I’m proud to
Because I trust my customers. Everything is upfront and transparent with Liquid Audio and as a result, we attract great customers who appreciate our ethical, professional operation. I don’t need to ask people to make upfront payments because they know we undertake work in good faith and I trust them to collect and pay for
Not really a question but I genuinely appreciate the feedback! I honestly believe life is too short to be anything other than authentic and decent and it’s definitely too short to be afraid of what others think of us. A long time ago, I realised that I didn’t need to worry about trying to keep
I like your approach, you seem unafraid to call things as they are. Read More »
