Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
So I could get more work done! UPDATE: I reverted this, legitimate enquirers want my number so it’s back up. I’ll filter calls more effectively. Liquid Audio is not a retailer and so, generally speaking, the only calls I want are from people booking service or repairs on their hi-fi equipment, or from folks who’ve […]
Why did you remove the phone number from your contact page? Read More »
Oh yeah, but thank goodness, not many! Liquid Audio, in collaboration with a select group of repairers and retailers, manages a list of people who, for various good reasons, will not be assisted by any of us, ever again. We add to this shared list as needed (+1 absolute noodle in 2022, +1 in 2023),
It happens to all of us, the trick is to filter out those with a propensity to do this before wasting time and energy on them. I’m pleased that we’ve become a trusted source of advice and guidance over the years, a lot of hard work has gone into building that reputation and trust. “Mike,
Thankfully, almost never. Good People Great customers, our high success and satisfaction rates, professionalism, sensible pricing and clear communications combine to deliver a non-payment rate of virtually zero for us. We operate ethically and this actually generates goodwill that generally shields us from non-payers and other undesirables. I also carefully filter enquiries and avoid assisting
Do customers ever fail to pay for or collect their equipment? Read More »
Simply choose the consult length below and click ‘buy now’. Options 30 minutes $60.00 AUD60 minutes $120.00 AUD Alternatively, you can do the same thing over on our contact page, in our advisory service information area. Once you’ve paid, fill out the contact form and let me know what you want to discuss. I’m happy
