Why don’t you require upfront payments?
Because I trust my customers. Everything is upfront and transparent with Liquid Audio and as a result, we attract great […]
Liquid Audio
Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
I like your approach, you seem unafraid to call things as they are.
Not really a question, but I appreciate the feedback! I honestly believe life is too short to be anything other
I like your approach, you seem unafraid to call things as they are. Read More »
Why are you often fully booked?
Customers tell me it’s because of our passion, integrity, professionalism, and results. Liquid Audio is a quality-focused, specialist small business
Do you offer in-home auditions on equipment for sale?
Generally not. That being said, every case is unique, and there is some room to move with equipment people are
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Can I bring my equipment to Liquid Audio if it’s already been to other repairers?
As a general principle, yes, of course you can. I’m never worried about equipment having been looked at by others,
Can I bring my equipment to Liquid Audio if it’s already been to other repairers? Read More »
Can I pick your brains for advice?
I’m always happy to assist advice-seekers, and we have a service specifically for this purpose. Every discussion requires time to
What equipment do you work on?
We care for discrete hi-fi stereo equipment, the kind you find in proper hi-fi stores, and that isn’t home cinema
Why do you need to inspect equipment before providing repair cost estimates?
Because without inspection, one can only speculate about equipment condition, faults, service history, etc, and what might be needed in
Why do you need to inspect equipment before providing repair cost estimates? Read More »
Everyone has a different opinion, where can I find informed hi-fi advice?
You need to find sources with a) the fewest conflicts of interest and b) the most accurate information. Information vs
Everyone has a different opinion, where can I find informed hi-fi advice? Read More »
How is Liquid Audio different from other repair businesses?
Many things make us different from other outwardly similar businesses. The short answer: Liquid Audio is a specialist small business,
How is Liquid Audio different from other repair businesses? Read More »
Are there any jobs you won’t take on?
Yes, we generally avoid equipment in poor physical condition, damaged or modified equipment. Don’t get me wrong, the challenging jobs