Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
No, I can’t get involved in repairs I’m not engaged to undertake, hands-on. Read this FAQ for more about why, but here are the key reasons: In all seriousness, I’ve lost track of how many times people have told me “their technician” asked them to contact me, only to discover that these enquirers are technicians […]
No, please don’t! I love my customers, but I keep regular business hours, and if you don’t like random people appearing at your door out of hours and unexpectedly, please don’t do it to me! This seems to be related to the fact that I work from home, though I have no idea why that
I haven’t completely stopped writing them, I’m just tightening up a few things. Upgrade articles take a ton of time and effort to generate, so I often include a prompt: “If you’ve found this article helpful, consider shouting me a drink using the donate button in the footer.” The problem is that, despite the thousands
There are a few important things to consider if you are thinking of sending equipment to Liquid Audio. As a general rule, we don’t take on many interstate bookings or bookings involving shipping due to our heavy local booking schedule. We discourage sending ‘regular’ or affordable hi-fi equipment, because of viability considerations. The generally high
What are some considerations for non-local customers? Read More »
I was a science teacher for 15 years and worked at a university, so I’ve heard plenty of silly things. If we restrict the silliest things to those related to running Liquid Audio, though, the silliest thing anyone ever said to me has to be when a customer accused me of stealing his old capacitors.
Mike, what’s the silliest thing anyone has said to you? Read More »
