Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
No, please don’t! I love my customers, but I keep regular business hours, and if you don’t like random people appearing at your door out of hours and unexpectedly, please don’t do it to me! This seems to be related to the fact that I work from home, though I have no idea why that […]
Can I visit outside your business hours? Read More »
I haven’t completely stopped writing them, I’m just tightening up a few things. Upgrade articles take a ton of time and effort to generate, so I often include a prompt: “If you’ve found this article helpful, consider shouting me a drink using the donate button in the footer.” The problem is that, despite the thousands
Why have you stopped writing upgrade articles? Read More »
There are a few important things to consider if you are thinking of sending equipment to Liquid Audio. As a general rule, we don’t take on many interstate bookings or bookings involving shipping due to our heavy local booking schedule. We discourage sending ‘regular’ or affordable hi-fi equipment, because of viability considerations. The generally high
What are some considerations for non-local customers? Read More »
I was a science teacher for 15 years and worked at a university, so I’ve heard plenty of silly things. If we restrict the silliest things to those related to running Liquid Audio, though, the silliest thing anyone ever said to me has to be when a customer accused me of stealing his old capacitors.
Mike, what’s the silliest thing anyone has said to you? Read More »
I try to provide a balance of general and technical details in my articles. Most people want broad brush strokes, including some history and ‘how does it sound?’ type stuff. Competitors appreciate when I include technical details and proprietary stuff, though. For this reason, I give a little bit of everything, without too much of
Can you include more technical details in your articles? Read More »
