Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
It happens and as long as they are OK with what it means down the track, I am OK with it. Folks who’ve sought my advice and then used a corner-cutter repairer or bought something I’ve recommended elsewhere when they could have purchased it from me usually reach a point where they realise: “Geez, that […]
Mike, how do you feel about people seeking your advice but taking business elsewhere? Read More »
Very rarely, but that’s just a couple of bad eggs. Good People Great customers combined with our high success and satisfaction rates, integrity, professionalism, sensible pricing and clear communication, deliver a non-payment rate of virtually zero for us. Operating ethically actually generates goodwill that typically shields us from would-be non-payers and undesirables. I also carefully
Do customers ever fail to pay for or collect their equipment? Read More »
Simply choose the consult length below and click ‘buy now’. Options 30 minutes $60.00 AUD60 minutes $120.00 AUD Alternatively, you can do the same thing over on our contact page, in our advisory service information area. Once you’ve paid, fill out the contact form and let me know what you want to discuss. I’m happy
Yes, we do. Some of Perth’s most highly regarded hi-fi stores direct customers to us and use Liquid Audio for their customers’ service and repair work. As an independent repairer, a large portion of our work is a result of direct customer engagement, but helping local businesses is very satisfying and something I’m proud to
Because I trust my customers. Everything is upfront and transparent with Liquid Audio and as a result, we attract great customers who appreciate our ethical, professional operation. I don’t need to ask people to make upfront payments because they know we undertake work in good faith and I trust them to collect and pay for
