Because I trust my customers.
Everything is upfront and transparent with Liquid Audio and as a result, we attract great customers who appreciate our ethical, professional operation. I don’t need to ask people to make upfront payments because they know we undertake work in good faith and I trust them to collect and pay for their equipment.
Naturally, people also want to collect their equipment after we’ve worked on it, so this just isn’t something I worry about. Occasionally though, someone will decide they don’t want to pay a bill. These are interesting cases!