Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
Great question, a warranty is an important concept when dealing with vintage equipment, so let’s dig into it. Our work and any parts we supply and install are covered by an industry-standard three-month warranty. This means that if any of those parts fail, or if any of the work done is somehow deficient, we will […]
I think it’s the unusual combination of elements we bring to what we do, and that what you see is very much what you get here. There are many talented electronics repairers, but many more very ordinary repairers. There are very few who enjoy wide trust and respect. Liquid Audio offers a combination of elements
Can you explain the trust and respect people have for Liquid Audio? Read More »
Yes, almost without exception, and you can substitute any high-end amplifier model into this question. This FAQ is in relation to a question I received from a gentleman in the USA with a broken Krell KSA-250. I strongly encouraged him to ship the amplifier to a local specialist repairer familiar with these complex beasts, as
Easy – just follow this simple, three-step process on our contact page: Demand for bookings with Liquid Audio consistently exceeds capacity. Regretably, it’s not viable to maintain a waitlist, so our how-to-book process is the best way to manage things. Get in touch if you have questions.
Liquid Audio uses standard 7-day collection and payment terms. As a small business owner, I rely on prompt collection and payment for a range of reasons that I’m sure are obvious. Our account payment window is 7 days, noted on every invoice and in our terms and conditions. This means that accounts need to be
