Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
Yes, we generally avoid equipment in poor physical condition, damaged or modified equipment. Don’t get me wrong, the challenging jobs can be very rewarding, but I know where time and effort are worth applying, and I’m not interested in trying to make a silk purse from a sow’s ear. I filter out equipment in poor […]
This depends on your equipment, what’s wrong with it and how many jobs are in the pipeline. Each job will be done in turn and according to workflow considerations. All jobs are in a queue for attention and some take longer than others to process. Some jobs require parts to be ordered and some suppliers
Probably, but this always comes down to what your equipment is and exactly what’s wrong with it. Various factors come into play here, including the make and model, its general condition, fault/s, your budget and so on. Most faults are repairable, but some combinations of equipment/fault/condition may render repairs difficult, or non-viable. Inspection is the
Yes, we offer an industry-standard 3-month warranty on parts and workmanship. In the rare event that you experience an issue related to any of the work we’ve done for you, we will fix it, where it’s viable to do so or refund you where it’s not.
Because the vintage gear you already own is almost certainly better than any decent new gear you can afford! Nothing you can buy for sensible money now is built like vintage hi-fi equipment, or made in Japan. Nor is much of it very sonically inspiring either, something those of us who don’t make a living
Why repair vintage equipment when I can buy new? Read More »
