Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

What equipment do you work on?

We care for discrete hi-fi stereo equipment, the kind you find in good hi-fi stores. This includes Australasian, European, Japanese, and North American hi-fi stereo (two-channel) equipment, including integrated/pre/phono and power amplifiers, single-cassette decks, CD players, DACs, receivers, tuners, turntables and some shortwave radios, manufactured from 1970. We cater for most good brands, including Accuphase,

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Why do you need to inspect equipment before providing repair cost estimates?

Because without inspection, one can only speculate about equipment condition, faults, and what might be needed to get a piece running properly again. I’m proud of our reputation and the trust people have in Liquid Audio, but it truly didn’t come about by accident. Carefully diagnosing what a piece of equipment needs is part of

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Can you help me fix my equipment without bringing it to you?

In most cases, unfortunately, not. I love helping people, but remotely guiding people I don’t know through complex technical work that I’m not officially involved in is simply not a service I offer. There are four main reasons: I encourage local, hands-on specialist assistance as the best option in most cases, where such individuals exist.

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