Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
In most cases, unfortunately, not. I love helping people, but remotely guiding people I don’t know through complex technical work that I’m not officially involved in is simply not a service I offer. There are four main reasons: I encourage local, hands-on specialist assistance as the best option in most cases, where such individuals exist. […]
Can you help me fix my equipment without bringing it to you? Read More »
No, we don’t operate a retail store or sell service parts like belts, integrated circuits, and capacitors directly to the public. We do however stock thousands of electronic parts, belts, cartridges, headshells and turntable mats. We fit these parts as needed when you book your equipment in for service, repair or improvement.
Yes, we generally avoid equipment in poor physical condition, damaged or modified equipment. Don’t get me wrong, the challenging jobs can be very rewarding, but I know where time and effort are worth applying, and I’m not interested in trying to make a silk purse from a sow’s ear. I filter out equipment in poor
This depends on your equipment, what’s wrong with it and how many jobs are in the pipeline. Each job will be done in turn and according to workflow considerations. All jobs are in a queue for attention and some take longer than others to process. Some jobs require parts to be ordered and some suppliers
Probably, but this always comes down to what your equipment is and exactly what’s wrong with it. Various factors come into play here, including the make and model, its general condition, fault/s, your budget and so on. Most faults are repairable, but some combinations of equipment/fault/condition may render repairs difficult, or non-viable. Inspection is the
