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Terms

Our Terms and Conditions

These terms cover the fine print regarding how we operate, what you can expect from us and what we expect from our customers. By hiring us, you agree to these terms and conditions. Please let us know if you have any questions.

Note: ‘We’ and ‘Us’ refer to Liquid Audio and ‘Customer’ refers to those engaging us to work on their ‘Equipment’.


Our Services

  1. Work is undertaken in good faith and carried out to the highest standards practicable.
  2. We utilise parts equal to or better than factory specifications, wherever possible.
  3. Where originally specified parts are no longer available, We utilise modern equivalent or better parts.
  4. We reserve the right to decline work for any reason, such as where it has been abused, tampered with, damaged or is in poor condition.
  5. We reserve the right to photograph and document the work we do and use this in the production of website articles and videos.
  6. Unless specifically agreed to, completion time is not part of our terms of engagement.
  7. A standard minimum charge of $100 per piece of equipment covers inspection, a report and repairs/service where possible.
  8. In some cases, we may charge less than $100 per unit.
  9. Cost estimates are based on the costs of labour and materials at the time of engagement. Estimates are not binding and may vary to meet cost variations encountered.

Warranty

  1. All workmanship, parts and goods sold are covered by a standard 90-day statutory warranty, applicable from the date of invoice.
  2. This warranty covers defects and faults in parts and workmanship.
  3. We are not responsible for damage caused by misuse or abuse of your Equipment.
  4. We are not responsible for damage caused by previous repairers, failure of Equipment due to age, problems outside of our original scope of work and other factors beyond our control.

Accounts

  1. All accounts are invoiced for account-keeping purposes.
  2. Accounts are payable by cash or card, on collection.
  3. Accounts must be paid within 7 days of being issued or as stated on the invoice where this varies from 7 days.
  4. Where accounts have not been paid by the due date and no agreement has been reached regarding payment:
    1. We reserve the right to charge $10 storage, per piece of Equipment, per week, from the first day overdue.
    2. We reserve the right to sell Equipment to recover costs, under the Disposal of Uncollected Goods Act, 1970, where equipment has been abandoned and the owner has failed to make arrangements with us regarding it.

Collection

  1. Equipment must be collected within 7 days from date of invoice.
  2. Where Equipment has not been collected within 7 days and no agreement has been reached regarding collection and/or storage:
    1. We reserve the right to charge $10 storage, per piece of Equipment, per week, from the first day overdue.
    2. We reserve the right to sell Equipment to recover space, under the Disposal of Uncollected Goods Act, 1970where equipment has been abandoned and the owner has failed to make arrangements with us regarding it.

Shipping

  1. If shipping of Equipment is required, We will attempt to re-use shipping materials provided by the Customer.
  2. If shipping materials provided by the Customer are unsuitable, We will obtain and charge for suitable shipping materials.
  3. Equipment will be shipped at the Customer’s cost unless otherwise agreed to by both parties.
  4. We are not liable for any damages incurred during shipping to or from our premises.

Cherishing Classic Audio