I believe it’s because people see that we are different and appreciate our unique and trusted approach to working with classic hi-fi equipment.

Our reputation for excellence, the result of hard work and original thinking, and respected by customers, visitors and other businesses worldwide, mostly explains our often full booking schedule. Our approach is also widely emulated, with competitors ‘borrowing’ from it without acknowledgement for many years, including some you may be familiar with.

I don’t know if I should be annoyed or flattered, but I’m honoured to be able to assist people from around Australia and beyond, incredibly proud of the trust the community has for Liquid Audio, thrilled to be entrusted with so much lovely hi-fi equipment and I apologise for any delays this may cause!

Liquid Audio. Different.

I designed Liquid Audio to deliver what many others don’t or can’t, but there’s a bit more to it.

I started Liquid Audio, fuelled by my lifelong passion for music, hi-fi, electronics and a desire to offer an alternative to the lack of care and attention to detail, and poor equipment knowledge so common in this industry. The reputation we’ve built demonstrates our success and is a big part of being fully booked with work from around Australia, for much of each year.

Liquidaudio.com.au was visited nearly 400,000 times in 2024, and we have almost five million views here and on YouTube. It’s an extraordinary result for a one-man, Perth-based specialist to be inundated with local and interstate enquiries and work, despite the costs of shipping it here. This has all been achieved without advertising, mostly by word of mouth.

Our high level of engagement and customer loyalty results from years of hard work, a genuine love for hi-fi equipment, and a sincere desire to help people and this is a rare set of combined attributes in this space. It’s also because people know that I create everything here: every repair, image and word is from my head, nothing is ‘stolen’ from others and everything I use is referenced, to give credit where credit is due.

I’m so proud that the community trusts Liquid Audio, but we don’t please everyone; the key is not to try.

Best Practice

The following aspects of our approach seem to resonate with people:

• Our mantra: 1) educate 2) add value 3) don’t harm
• We’ve served the hi-fi community under the same name since 2008
• We believe in transparency, so we inspect equipment rather than guess about its condition/faults
• We advise where equipment is damaged or not viable to repair
• We recycle dead hi-fi equipment to be enjoyed again by others
• We champion ethics, professionalism and quality
• We charge fixed workshop rates, Akai or Accuphase, Kenwood or Krell
• We specialise in component-level repair
• We advocate for improved industry standards
• We build and maintain long-term relationships with customers, manufacturers, etc
• We offer a unique, free resource of over half a million words, 500+ articles and videos
• I’ve spent a lifetime in science, have an honours degree in Science and a post-graduate science teaching qualification from one of the world’s great universities.
• I love, live and breathe hi-fi!

What does all this mean for customers? It means I communicate effectively, am professional in my dealings with people and am grounded in science and technology. I hope it reflects my desire to educate people and to continue doing the very best work possible in cherishing classic hi-fi equipment.

The Bottom Line

Liquid Audio specialises in preserving and rejuvenating classic hi-fi stereo equipment and delivers benchmark attention to detail, service, and value for discerning customers.

Again, my apologies if we are fully booked, I appreciate your interest and hope you will use the booking status table on the contact page to assist in booking our services. Don’t hesitate to reach out, even if we’re fully booked, to chat and hopefully get the ball rolling.