What are some considerations for non-local customers?
There are a few important things to consider if you are thinking of sending equipment to Liquid Audio. As a […]
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Service & Repair
Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
What’s the deal with capacitors?
Capacitors are important, and I have thousands in my inventory. Let’s dig into why. To answer this we perhaps need
Can you include more technical details in your articles?
I try to provide a balance of general and technical details in my articles. Most people want broad brush strokes,
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Why do you have these FAQs?
The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked
I’ve read that I should replace any capacitors measuring 10% under spec – is this correct?
No. Let’s dig into this. I’ll cut to the chase: people don’t know what they don’t know. As long as
How much will my service or repair cost?
Only what is necessary to carefully complete the work you’ve asked us to do, and no more. Liquid Audio has
Do you listen to every piece of equipment?
Of course! When you run a business like mine, the reputation I’ve built based on care and attention to detail
Can you contact me when you are accepting new bookings or put me on a waitlist?
Unfortunately, waitlists don’t work for us for a few reasons. Let me explain. The work we do is specialised and
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Why don’t you like working on equipment others have worked on?
To clarify: I don’t like working on equipment that others have ruined, sadly, a relatively common scenario. In a nutshell,
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Should I send my equipment overseas instead of to a reputable local repairer?
I hope the answer to this one is obvious. A gentleman contacted me recently, annoyed that he couldn’t get his
Should I send my equipment overseas instead of to a reputable local repairer? Read More »
Can you fast-track my repair if I pay more?!
No, all customers and equipment are treated equally here, with the only exceptions being some commercial jobs, and they don’t