Can you alter my equipment condition report to make it more favourable?

Liquid Mike | 20 July 2025

No. Liquid Audio’s inspection and equipment condition reports are objective assessments based on factual details and trusted Australia-wide for this very reason. Whilst receiving bad news may be disappointing, we report the facts truthfully, something anyone viewing our reports expects. Customers engage Liquid Audio to write reports before or after an equipment purchase, for insurance […]

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Are you leading a “conspiracy” against bad technicians?

Liquid Mike | 3 June 2025

Ah, No! Do I like or respect bad technicians, the damage they cause, the bad vibes they impart on the industry and the resulting awkward conversations I have to have with affected customers, though? Also no. Actually, I despise it. I’m a patient and reasonable person, fortunate to inherit ethics, integrity and professionalism from my

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Can you tell my technician what parts to use?

Liquid Mike | 6 February 2025

No, I can’t get involved in repairs I’m not engaged to undertake, hands-on. Read this FAQ for more about why, but here are the key reasons: In all seriousness, I’ve lost track of how many times people have told me “their technician” asked them to contact me, only to discover that these enquirers are technicians

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Can I visit outside your business hours?

Liquid Mike | 14 January 2025

No, please don’t! I love my customers, but I keep regular business hours, and if you don’t like random people appearing at your door out of hours and unexpectedly, please don’t do it to me! This seems to be related to the fact that I work from home, though I have no idea why that

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What is the “only 50 hours” cartridge meme?

Liquid Mike | 21 October 2024

This one is a real gem and unfortunately causes much pain. The “only 50 hours” cartridge use meme has been part of the hi-fi community for decades. Briefly, it’s where someone selling a cartridge dramatically understates the number of playing hours a cartridge has seen to get a better price at sale. Typical phrases include:

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What are some considerations for non-local customers?

Liquid Mike | 10 September 2024

Here are a few important considerations for non-local customers. As always, check or comprehensive terms for all the relevant information.

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What’s the deal with capacitors?

Liquid Mike | 4 March 2024

Capacitors are important, and I have thousands in my inventory. Let’s dig into why. To answer this we perhaps need to look first at what they do and how they are made. Capacitors store charge, like little reservoirs. They also block the flow of direct current and therefore DC voltages. Some are made of aluminium

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Hello Mike I agree. The VPIs are much better built than the British turntables. None of the crude build of…

Thanks, Marius, and once again, I agree! I'm less bothered by the VPI and, in fact, I quite like them,…

Hello Mike Another great article. Obviously a decision for your customer. Hopefully, the total cost of the purchase meant that…

Hi Gerard, thanks for your comment, glad you found the article helpful and well done on fixing your turntable. I…

Hi, my KP-7070 had the exact same problem, IC3 faulty. I found your article after debugging the player, it reassured…

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