Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

Can you contact me when you are accepting new bookings or put me in a queue?

Unfortunately no, but I would if there were an easy way to manage this. There are good reasons why few owner-operator technical businesses can do this, but the simple explanation is: hundreds/thousands of you and just one of me, and I don’t even have a secretary! With the constant stream of local, interstate and even […]

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Should I send my equipment overseas instead of booking with a reputable local repairer?

I hope the answer to this one is obvious. A guy contacted me recently and was really annoyed that he couldn’t get his equipment in for attention immediately. He went on to tell me that he would no longer support local businesses and that he would instead send his equipment away for service. OK. Nobody

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Why can’t general electronics repairers properly cater for hi-fi stereo equipment?

Because hi-fi stereo equipment is specialised, quite different from appliances, and requires a specialist approach to fault-finding and repair. Hi-fi equipment contains unique components and mechanical designs. A unique set of knowledge and skills accompanies working on this type of gear. General electronics repairers, musical instrument techs and whitegoods repair guys do not have the

Why can’t general electronics repairers properly cater for hi-fi stereo equipment? Read More »

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