I try to provide a balance of general and technical details in my articles. Most people want broad brush strokes including some history and ‘how does it sound?’ type stuff. Competitors love it when I include all the technical details and proprietary stuff I’ve developed though. This has become such a problem that I’ve actually […]

The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked hundreds of times now over the last 10+ years. Answering commonly asked questions like these takes a chunk of time and, without a good alternative, I’d almost never get any work done! I write each

Of course! When you run a business like mine, the reputation I’ve built based on care and attention to detail is no accident. Listening to every piece is an essential part of quality control and whilst some don’t, I do.

Unfortunately no, though I promise I would if there was an easy way to manage a waitlist. There are practical reasons why few businesses can do this, even those with multiple employees, but the simple explanation is this: The logistics of managing hundreds of people with enquiries and just one of me doing everything here,

It’s not all equipment, but in some cases, it will be compromised, damaged or even destroyed. It all depends on who’s worked on it; that’s the key. In a nutshell, the picture below is why I often refuse equipment that has been worked on by the worst offenders: I don’t enjoy cleaning up mess left