Do you listen to every piece of equipment?
Of course! When you run a business like mine, the reputation I’ve built based on care and attention to detail
Service & Repair
Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
Can you contact me when you are accepting new bookings or put me on a waitlist?
Unfortunately, waitlists don’t work for us for a few reasons. Let me explain. The work we do is specialised and
Can you contact me when you are accepting new bookings or put me on a waitlist? Read More »
Why don’t you like working on equipment others have worked on?
They say a picture tells a thousand words, so the explanation is summarised perfectly here: In a nutshell, I don’t
Why don’t you like working on equipment others have worked on? Read More »
Should I send my equipment overseas instead of to a reputable local repairer?
I hope the answer to this one is obvious. A gentleman contacted me recently, annoyed that he couldn’t get his
Should I send my equipment overseas instead of to a reputable local repairer? Read More »
Can you fast-track my repair if I pay more?!
No, all customers and equipment are treated equally here, with the only exceptions being some commercial jobs, and they don’t
Should I work on my own equipment?
The answer depends on your skill level, access to tools, parts, etc. and understanding of the work required. Working on
Why does hi-fi equipment require specialist repairers?
Because hi-fi equipment is unique and quite different from appliances and other general electrical products. Hi-fi equipment contains unique components
Why does hi-fi equipment require specialist repairers? Read More »
What are intermittent faults, and why are they a problem?
Intermittent faults that come and go, sometimes with no repeatable pattern, making them some of the most challenging to resolve.
What are intermittent faults, and why are they a problem? Read More »
Why didn’t you repair my equipment?
This is a question we’re rarely asked, and the answer depends on other questions, like: Technical Stuff Taking an older