Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
The answer depends on your skill level, access to tools, parts, etc. and understanding of the work required. Working on your own equipment can be very rewarding and can save money and enhance the ownership experience. For some, basic maintenance may be quite straightforward and yet for others, the results can be disastrous, so as […]
Because hi-fi equipment is unique and quite different from appliances and other general electrical products. Hi-fi equipment contains unique components and mechanical designs. A unique set of knowledge and skills accompanies working on this type of gear. General electronics repairers, musical instrument techs and whitegoods repair guys do not have the requisite knowledge, skills and
Why does hi-fi equipment require specialist repairers? Read More »
Intermittent faults are some of the most challenging to resolve in electronic equipment. I’ve written this FAQ for all technicians out there: the good, the bad, and the ugly! Intermittent faults can indeed be difficult to find and fix. Features of intermittent faults include: Causes Transistors are most likely to cause intermittent faults, and some
What are intermittent faults and why are they so tedious? Read More »
There could be a few reasons, depending on the circumstances associated with you and your equipment. For example: Technical We focus on complex and often ‘unrepairable’ hi-fi equipment, with challenging technical faults that various other repairers have often failed to repair. We fix almost all of it, which is highly significant, because: Let me put
I’d be happy to provide an estimate once we’ve diagnosed the fault/s and determined what remedial work will be needed. That will, of course, require a careful and detailed inspection of your equipment, and avoid any unhelpful guesswork. Assessment Electronic equipment failures are typically ‘black box’ scenarios, meaning there are usually no obvious visual signs
My high-end amplifier has failed, how much will repairs cost? Read More »
Yes, but very rarely. Great customers combined with our high satisfaction rates, integrity, professionalism, sensible pricing and clear communication, deliver a non-payment rate of virtually zero for us. Operating ethically actually generates goodwill that typically shields us from would-be non-payers. I also carefully filter enquiries and avoid assisting those who I think might be problematic.
Do customers ever fail to pay for or collect their equipment? Read More »
Yes, we can supply and fit a belt if your turntable visits Liquid Audio for a service, for example. Liquid Audio is not a retailer, though, so we don’t operate a retail storefront or offer retail parts sales. This is exactly the same as a mechanic not selling spark plugs to the general public. We
I’d be happy to. Keep in mind that our booking status table, on the contact page, has booking statuses for different job types and suggested checkback dates to make things as easy as possible for potential customers. That said, if we’re fully booked and you can’t wait for a booking, get in touch. If we
You’re always full, can you recommend other repairers in Perth? Read More »
Often they are not, from an economic standpoint anyway. Double Trouble Dual or double-cassette decks have two cassette bays instead of the one more commonly found with better cassette decks. It’s important to note that dual cassette decks were the cheapest cassette decks of their time. Long-term usage and serviceability were not high on the
Yes, we do. Some of Perth’s most highly regarded hi-fi stores direct customers to us and use Liquid Audio for their customers’ service and repair work. As an independent repairer, a large portion of our work is a result of direct customer engagement, but helping local businesses is very satisfying and something I’m proud to
