Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
I hope the answer to this one is obvious. A gentleman contacted me recently, annoyed that he couldn’t get his equipment in for immediate attention. He went on to tell me that he would no longer support local businesses and that he would instead send his equipment away for service. OK. Nobody likes waiting, but […]
Should I send my equipment overseas instead of to a reputable local repairer? Read More »
No, all customers and equipment are treated equally at Liquid Audio. I’ve been asked this several times, with the clear imputation that these people would like to push their way to the front of my customer queue. I can only assume it’s worked before, but I don’t run my business that way. Everyone is treated
The answer depends on your skill level, access to tools, parts, etc. and understanding of the work required. Working on your own equipment can be very rewarding and can save money and enhance the ownership experience. For some, basic maintenance may be quite straightforward and yet for others, the results can be disastrous, so as
Because hi-fi stereo equipment is specialised, quite different from appliances, and requires a specialist approach to fault-finding and repair. Hi-fi equipment contains unique components and mechanical designs. A unique set of knowledge and skills accompanies working on this type of gear. General electronics repairers, musical instrument techs and whitegoods repair guys do not have the
Why can’t general electronics repairers properly cater for hi-fi stereo equipment? Read More »
What Intermittent faults are the most annoying type of faults one comes across when working on electronics. They are commonly found in the domain of electronics and can be a royal pain in the ar$e Intermittent faults are best described as faults that: Why Intermittent faults can arise for various reasons: Which Transistors are most
What are intermittent faults and why are they so tedious? Read More »
So I could get more work done! UPDATE: I reverted this, legitimate enquirers want my number so it’s back up. I’ll filter calls more effectively. Liquid Audio is not a retailer and so, generally speaking, the only calls I want are from people booking service or repairs on their hi-fi equipment, or from folks who’ve
Why did you remove the phone number from your contact page? Read More »
There are, but not many! As one of Australia’s most trusted repairers, we attract great customers and have very few issues. As every business owner knows, however, you cannot please everyone, no matter how hard you try or how well you run a business. Liquid Audio, in collaboration with several other Western Australian technicians and
