Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
The FAQs save everyone time, by addressing questions I’m most commonly asked. Honestly, there are questions I’ve probably been asked hundreds of times now over the last 10+ years. Answering commonly asked questions like these takes a chunk of time and, without a good alternative, I’d almost never get any work done! I write each […]
No. Let’s dig into this. I’ll cut to the chase: people don’t know what they don’t know, and we are all affected by this. As long as expert sources of information and professionals are sought when needed, this generally isn’t a problem, but they often aren’t, and that is a problem. With that in mind,
Only what is necessary to carefully complete the work you’ve asked us to do, and no more. Liquid Audio has become one of the most trusted hi-fi electronics specialists in Australia by delivering class-leading service, results, value, and this much-loved website, since 2010! With our focus on excellence, integrity and professionalism, we’d be pleased to
Of course! When you run a business like mine, the reputation I’ve built based on care and attention to detail is no accident. Listening to every piece is an essential part of quality control and whilst some don’t, I do.
Unfortunately, I cannot; it is not viable to keep or manage such a waitlist. I don’t just speak for my business, either; very few small businesses can do this. The simple reason is that there is just one of me, many hundreds of new and returning customers. The logistics of trying to manage a constantly
Can you contact me when you are accepting new bookings or put me on a waitlist? Read More »
To clarify: I don’t like working on equipment that poorly-skilled technicians have worked on. In a nutshell, I don’t enjoy cleaning up messes left by others, and I’m sure this is a concept most can relate to. The best scenario is hi-fi equipment that is unmolested, perhaps dirty or even broken, but in otherwise good,
Why don’t you like working on equipment others have worked on? Read More »
I hope the answer to this one is obvious. A gentleman contacted me recently, annoyed that he couldn’t get his equipment in for immediate attention. He went on to tell me that he would no longer support local businesses and that he would instead send his equipment away for service. OK. Nobody likes waiting, but
Should I send my equipment overseas instead of to a reputable local repairer? Read More »
