Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
Cassette decks offer a ton of fun and a real ‘blast from the past’ user experience, but there are a few things to consider before you go crazy. I love cassette decks and own several really nice ones. That said, cassette decks are amongst the most complex hi-fi gear and generally require the most maintenance […]
That depends on the particular circumstances associated with your piece of equipment. We focus on complex, no longer supported and often ‘unrepairable’ hi-fi equipment and fix almost all of it. This is really important because: Think of it this way: if these sorts of repairs were easy, there’d be no demand for our services, yet
I’d be happy to provide an estimate once we’ve determined precisely what’s gone wrong and why. Electronic equipment failures are typically ‘black box’ scenarios, meaning there are usually no obvious visual signs as to what has gone wrong. Contrary to what many imagine, red flags like “bulging capacitors” are a largely forum-created meme in hi-fi
My high-end amplifier has failed, how much will repairs cost? Read More »
Very rarely, but that’s just a couple of bad eggs. Good People Great customers combined with our high success and satisfaction rates, integrity, professionalism, sensible pricing and clear communication, deliver a non-payment rate of virtually zero for us. Operating ethically actually generates goodwill that typically shields us from would-be non-payers and undesirables. I also carefully
Do customers ever fail to pay for or collect their equipment? Read More »
Certainly, if it visits Liquid Audio for what will likely be much-needed TLC and expert maintenance. Liquid Audio is not a retailer, so we don’t operate a retail storefront or offer retail parts sales though. Just as you wouldn’t go to your mechanic to buy a set of spark plugs, we don’t offer retail sales
Can you sell me a belt for my turntable or an XYZ for my YYZ..? Read More »
Sometimes, yes and I’m happy to fit these things, but people are often surprised to learn that, from a technical perspective, there is much more to this. Many of these topics are plagued by misinformation and pseudoscience. Certain “improvements” are not actually improvements at all, and in some cases are retrograde moves. No retailer selling
Do you recommend new speaker terminals, RCA connectors and detachable mains cables? Read More »
Generally speaking, I suggest you don’t buy equipment in poor condition. I know that everyone wants a bargain and buying equipment in poor condition is often perceived as a bargain. Sadly, there is no escaping the fact that equipment in poor condition tends to be less reliable and less repairable than similar gear in good
What are your thoughts on buying equipment in poor condition? Read More »
