Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

I’ve read that I should replace any capacitors measuring 10% under spec – is this correct?

No. Let’s dig into this. I’ll cut to the chase: people don’t know what they don’t know. As long as expert sources of information and professionals are sought when needed, this generally isn’t a problem, but often, they aren’t. With that in mind, I’m going to help with this one, but before we proceed, note […]

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How much will my service or repair cost?

Only what is necessary to carefully complete the work you’ve asked us to do, and no more. Liquid Audio has quietly become one of Australia’s most trusted specialists, delivering class-leading service, professionalism, results and value. Some of Perth’s best hi-fi retailers, Australia’s most discerning equipment owners, and manufacturers like Musical Fidelity and Plinius rely on

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Can you contact me when you are accepting new bookings or put me on a waitlist?

Unfortunately, it’s generally not viable for small, specialist businesses like Liquid Audio to maintain waitlists. There are a few reasons for this, but essentially, I’m one person with hundreds of new and returning customers, each with unique equipment and requirements. I work on unique equipment and faults, using component-level troubleshooting and repair, which makes completion

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Why don’t you like working on equipment others have worked on?

To clarify: I don’t like working on equipment that others have ruined, sadly, a relatively common scenario. In a nutshell, I don’t enjoy cleaning up messes created by others, hospital handpasses, as they are called in footy. The best scenario is hi-fi equipment that is unmolested, perhaps dirty or even broken, but in otherwise good,

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