In most cases, unfortunately, not. I love helping people – I was a science teacher for 15 years – but remotely guiding people I don’t know through complex technical work that I’m not formally engaged to undertake is not a service I offer. There are four main reasons: I encourage local, hands-on specialist assistance as […]

No, we don’t operate a retail store or sell service parts like belts, integrated circuits, and capacitors directly to the public. We do however stock thousands of electronic parts, belts, cartridges, headshells and turntable mats. We fit these parts as needed when you book your equipment in for service, repair or improvement.

This depends on your equipment, what’s wrong with it and how many jobs are in the pipeline. Each job will be done in turn and according to workflow considerations. All jobs are in a queue for attention and some take longer than others to process. Some jobs require parts to be ordered and some suppliers

Probably, but this always comes down to what your equipment is and exactly what’s wrong with it. Various factors come into play here, including the make and model, its general condition, fault/s, your budget and so on. Most faults are repairable, but some combinations of equipment/fault/condition may render repairs difficult, or non-viable. Inspection is the

Yes, we offer an industry-standard 3-month warranty on parts and workmanship. In the rare event that you experience an issue related to any of the work we’ve done for you, we will fix it, where it’s viable to do so or refund you where it’s not.