Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

Can I bring my equipment to Liquid Audio if it’s already been to other repairers?

As a general principle, yes, of course you can. I’m never worried about equipment having been looked at by others, only about whether others have damaged it. Unfortunately, certain individuals are known to do such poor work so regularly that I may decline to work on equipment they’ve touched. This can be most easily established […]

Can I bring my equipment to Liquid Audio if it’s already been to other repairers? Read More »

Why does electronic equipment need to be serviced?

Because all hi-fi equipment and electronic devices contain parts that change over time, wear and need periodic cleaning, lubrication and adjustment. When you combine the sometimes hundreds of electronic parts with mechanical components like the levers, switches, belts, gears, pulleys and connectors found in many types of hi-fi gear, you have a combination of parts

Why does electronic equipment need to be serviced? Read More »

What equipment do you work on?

We care for discrete hi-fi stereo equipment, the kind you find in good hi-fi stores. This includes quality Australasian, European, Japanese and North American discrete (non-integrated) hi-fi stereo (two channel) equipment including integrated amplifiers, phono preamps, preamplifiers & power amplifiers, single cassette decks, CD players, DACs, receivers, tuners, some shortwave radios and turntables manufactured from

What equipment do you work on? Read More »

Why do you need to inspect equipment before providing repair cost estimates?

Because without doing so, one can only speculate as to equipment condition and faults, and what YOUR equipment needs to run beautifully again. I’m immensely proud of our reputation and the trust people have in Liquid Audio, but it’s no accident. Diagnosing what a piece of equipment needs is part of our process. It creates

Why do you need to inspect equipment before providing repair cost estimates? Read More »

Can you help me fix my equipment without bringing it to you?

In most cases, unfortunately, not. I love helping people, but remotely guiding people I don’t know through complex technical work that I’m not officially involved in is simply not a service I offer. There are four main reasons: I encourage local, hands-on specialist assistance as the best option in most cases, where such individuals exist.

Can you help me fix my equipment without bringing it to you? Read More »

Can you sell me service parts?

No, we don’t operate a retail store or sell service parts like belts, integrated circuits, and capacitors directly to the public. We do however stock thousands of electronic parts, belts, cartridges, headshells and turntable mats. We fit these parts as needed when you book your equipment in for service, repair or improvement.

Can you sell me service parts? Read More »

Is my equipment repairable?

Probably, but this always comes down to what your equipment is and exactly what’s wrong with it. Various factors come into play here, including the make and model, its general condition, fault/s, your budget and so on. Most faults are repairable, but some combinations of equipment/fault/condition may render repairs difficult, or non-viable. Inspection is the

Is my equipment repairable? Read More »

Scroll to Top