Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

Does hi-fi gear really need to be serviced?

Yes, everything human-made requires some form of periodic maintenance, the more complex, the more maintenance, Nothing is exempt from this need. Maintenance, such as cleaning, lubrication, adjustment, or parts replacement, is simply a designed-in element. Complex electromechanical equipment, containing hundreds of parts and often operating decades beyond its intended design life, has the greatest need

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How should I clean my hi-fi gear?

I use various cleaning techniques, depending on the equipment make and model, the parts I’m cleaning and how dirty it is, some of which I’ll briefly describe here. Exterior For most metallic, painted, plastic and composite exteriors, I recommend starting by carefully dusting the surfaces to be cleaned. Then, a microfibre cloth and mild detergent/water

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Why are you often fully booked?

I’m told it’s mostly because of our trusted approach, integrity, passion, professionalism, and results. I suggest asking our customers, hi-fi retailers and the broader hi-fi community, but the short answer is this: Liquid Audio is a small, specialist business, focused on quality rather than turnover, and delivering class-leading knowledge, professionalism, service, and results. In an

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I’m thinking of using the cheapest repairer, what are your thoughts?

Well, like most people, I understand that cheap rarely equates to good. Cheap builders, cheap Chinese motorcycles, cheap hi-fi gear, cheap professionals and technical personnel – adages like “the poor man pays twice” exist for a reason. Growing up, my Dad always used to tell me: You get what you pay for, Mike. AJ Fitzpatrick

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