Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
This rare occurrence depends on the circumstances associated with your piece of equipment, but I will always carefully explain the reason/s. We focus on complex and often ‘unrepairable’ hi-fi equipment and fix almost all of it. This is important because: Think of it this way: if the sorts of repairs that are routine for us […]
I’d be happy to provide an estimate once we’ve diagnosed the fault/s and determined what remedial work will be needed. That will, of course, require a careful and detailed inspection of your equipment, and avoid any unhelpful guesswork. Assessment Electronic equipment failures are typically ‘black box’ scenarios, meaning there are usually no obvious visual signs
My high-end amplifier has failed, how much will repairs cost? Read More »
Very rarely, but that’s just a couple of bad eggs. Good People Great customers combined with our high success and satisfaction rates, integrity, professionalism, sensible pricing and clear communication, deliver a non-payment rate of virtually zero for us. Operating ethically actually generates goodwill that typically shields us from would-be non-payers and undesirables. I also carefully
Do customers ever fail to pay for or collect their equipment? Read More »
Certainly, if it visits Liquid Audio for what will likely be much-needed TLC and expert maintenance. Liquid Audio is not a retailer, so we don’t operate a retail storefront or offer retail parts sales though. Just as you wouldn’t go to your mechanic to buy a set of spark plugs, we don’t offer retail sales
Can you sell me a belt for my turntable or an XYZ for my YYZ..? Read More »
In some cases, yes, and I’m happy to fit them, but people are often surprised to learn that there are usually many other considerations. Many of these topics are plagued by misinformation and pseudoscience. Certain “improvements” are not actually improvements at all, and in some cases are retrograde moves. No retailer selling cables will tell
Do you recommend new speaker terminals, RCA connectors and detachable mains cables? Read More »
