Yes, but very rarely. Great customers combined with our high satisfaction rates, integrity, professionalism, sensible pricing and clear communication, deliver a non-payment rate of virtually zero, thankfully. Operating ethically and with integrity generates goodwill. I also carefully filter enquiries and enquirers. That said, I’ve had three non-paying customers in a decade, maybe four now, given […]

Yes, we do. Some of Perth’s most highly regarded hi-fi stores direct customers to us and use Liquid Audio for their customers’ service and repair work. As an independent repairer, a large portion of our work is a result of direct customer engagement, but helping local businesses is very satisfying and something I’m proud to

Because I trust my customers. Everything is upfront and transparent with Liquid Audio and as a result, we attract great customers who appreciate our ethical, professional operation. I don’t need to ask people to make upfront payments because they know we undertake work in good faith and I trust them to collect and pay for