Can you tell my technician what parts to use?

No, I don’t get involved in repairs I’m not formally engaged to undertake. 

Read this FAQ for more about why, but here are the key reasons:

1. I can only offer assistance with equipment I have inspected
2. I offer a ton of free information via this website
3. I have more than enough to do, taking care of my paying customers

In all seriousness, I’ve lost track of how many times people have told me “their technician” asked them to contact me, only to discover that these enquirers are technicians or store owners misrepresenting their situation to try to leverage my assistance. I get nothing from these interactions, so helping people who ask this, and the related “Can you help me fix my equipment?“, is not high on my list of priorities when I have a workshop full of customer equipment to repair.