Frequently asked questions about Liquid Audio, how we operate and our key points of difference compared to other electronics repairers.
I’m told it’s some combination of our trusted approach, integrity, passion, professionalism, and results. Liquid Audio is a small, quality-focused business, delivering the expertise, professionalism, service, and results one would expect of one of the most trusted specialist repairers in Australia. In an industry overflowing with poorly skilled ‘recappers’ doing cookie-cutter work they read about […]
Generally not. That being said, every case is unique, and there is some room to move with equipment people are seriously considering purchasing, where an in-home audition is important and where payment is made upfront.
Do you offer in-home auditions on equipment for sale? Read More »
As a general principle, yes, of course you can. I’m never worried about equipment having been looked at by others, only about whether others have damaged it. Unfortunately, certain individuals are known to do such poor work so regularly that I may decline to work on equipment they’ve touched. This can be most easily established
Can I bring my equipment to Liquid Audio if it’s already been to other repairers? Read More »
I’m always happy to assist advice-seekers and receive daily enquiries from around the world. For this reason, because of the calibre of expertise we offer and because time is money, we offer advice and guidance via our advisory service consultations. Consultations account for my time and allow me to deeply engage with enquirers on a
We care for discrete hi-fi stereo equipment, the kind you find in good hi-fi stores. This includes Australasian, European, Japanese, and North American hi-fi stereo (two-channel) equipment, including integrated/pre/phono and power amplifiers, single-cassette decks, CD players, DACs, receivers, tuners, turntables and some shortwave radios, manufactured from 1970. We cater for most good brands, including Accuphase,
Because without inspection, one can only speculate about equipment condition, faults, and what your equipment needs in order to run properly again. I’m immensely proud of our reputation and the trust people have in Liquid Audio, but it’s no accident. Diagnosing what a piece of equipment needs is part of our process, and guesswork plays
Why do you need to inspect equipment before providing repair cost estimates? Read More »
You need to find sources with a) the fewest conflicts of interest and b) the most accurate information. Information vs Opinion As the great Plato once said: Opinion is the medium between knowledge and ignorance. Opinions are everywhere and, quite honestly, most aren’t worth the ‘paper’ they are written on. I often speak with advice
Everyone has a different opinion, where can I find informed hi-fi advice? Read More »
