Unfortunately, no, because there is no easy or efficient way to manage a waitlist.

There are various reasons why few businesses can do this, but the simple explanation is this: one of me, many hundreds of you. If it’s administration, I’m doing it, and it HAS to be efficient. The logistics of the one person who does everything here (me) managing many dozens or even hundreds of enquiries and maintaining a waitlist of potential customers simply are not viable.

The constant stream of enquiries, people buying and selling equipment and changing their minds about having it worked on, the variable time frames of working on equipment with unknown faults, etc, means there’s no way to keep track of who wants to book what, and when, when they can bring it in or exactly when I will have bookings available. It’s neither practical nor sensible for me to try to keep track of all that, so I don’t.

The functional solution is our booking status table. Each enquirer needs only to check once in a while, as guided by the table, minimising wasted time for enquirers and for me. It automatically filters out those who no longer require our services and saves me from sending hundreds of unnecessary emails following up sometimes months later, when that time could be spent working on customer equipment.

I suggest periodically checking the booking status table and using the information provided there. Feel free to send an enquiry even if we’re full because it gets the ball rolling.