Unfortunately, no, because there is no easy or efficient way to manage a waitlist.

There are various reasons why few small businesses can do this, but the simple explanation is: one of me, many hundreds of you! The logistics of the one person who does everything here (me) managing many dozens or even hundreds of enquiries and maintaining a waitlist of potential customers simply are not viable.

The constant stream of enquiries, people buying and selling equipment and changing their minds about having it worked on, the variable time frames of working on equipment with unknown faults, etc, means there’s no way to keep track of and manage the many people, makes/models of equipment, availabilities, changing circumstances, variable repair times, etc. It’s neither practical nor sensible to try to keep track of all that.

The solution is our booking status table. Each enquirer needs only to check once in a while, as guided by the table. This minimises wasted time for everyone, automatically filters out those who no longer require our services and saves me from hundreds of unnecessary calls and emails.

I suggest periodically checking the booking status table and using the information provided there. Feel free to send an enquiry even if we’re full because it gets the ball rolling.