No, this is not a service we offer.

Many older service manuals are available online, and you don’t need my help to obtain them. Much of my service data, however, comes directly from manufacturers, distributors and other specialist sources, and is unavailable to the public.

Service data is intended for technicians and is provided in confidence, on the strict understanding that it will not be shared. Put simply, I am not permitted to share service data, manuals, schematics, etc that are not publicly available, and I don’t operate a file server for those that are.

No sensible professional would risk the relationships allowing them access to this critical data, so expecting me to, as Stephan from Germany did, is silly. When I politely explained to Stephan that I could not supply such data, he spat the dummy:

Thanks for nothing.

Stephan

I think what Stephan meant to say is:

“Thanks for your hard work and for the article that helped me repair my Krell amplifier; I’ll make a donation to support your work. I understand that you don’t need to publish anything, and I appreciate you replying and explaining this to me, despite having already explained it in the contact form I read and submitted.”

Sometimes, service data is not available, and in these cases, we must derive the necessary data by examining the engineering. This derived data and other proprietary solutions and intellectual property are also not up for grabs just because somebody wants them.