Here are a few important considerations for non-local customers.

• Packing, shipping and insurance costs should be determined by a shipping company such as our shipping partner Pack & Send. We do not offer such services.
• Budget shipping services such as Sendle, Aus Post, Couriers Please, Startrack, Fastway (Aramex), etc, often deliver slow shipping and equipment damage and or loss and should be avoided.
• Equipment should be double-boxed, with strong corner, side, top and bottom protection. Heavy amplifiers and other sensitive equipment like valuable turntables should be palletised.
• Insurance against total loss should be utilised in most instances, unless you can live with a possible total loss.
• Packing/unpacking and transporting equipment will incur handling time and therefore cost. Consider this when sending equipment to us.
• Deliveries to and collections from Liquid Audio should take place within our business hours.
• Customers are responsible for packing and shipping costs to and from Liquid Audio.

As always, check or comprehensive terms for all the relevant information.