No, I don’t get involved in repairs I’m not officially engaged to undertake, for hopefully obvious reasons. 

Read this FAQ for more about why, but here are the key reasons:

1. I offer a ton of free assistance and information via this website, more than any other technician I’m aware of
2. I can only offer assistance with equipment I have inspected hands-on
3. My work/ideas/assistance is often used for commercial gain without acknowledgement or remuneration
4. “Can you tell my technician?” frequently means “Can you tell me, I’m the technician”, see above

In all seriousness, I’ve lost track of how many times people have told me “their technician” asked them to contact me, only to discover that these enquirers are technicians or store owners trying to steal my help/time/expertise by misrepresenting their situation. This gets old pretty quickly, as I’m sure most can understand.

I get nothing from these interactions, so helping people who ask this, and the related “Can you help me fix my equipment?“, is not high on my list of priorities when I have a workshop full of customer equipment to repair. It’s nothing personal.