Can you fast-track my repair if I pay more?!

No, all customers and equipment are treated equally at Liquid Audio.

I’ve been asked this several times, with the clear imputation that these people would like to push their way to the front of my customer queue. I can only assume it’s worked before, but I don’t run my business that way.

Everyone is treated equally here and jobs are fast-tracked only where there are legitimate reasons, such as health concerns or mission-critical time constraints. I’m happy to discuss those, but telling me you will pay “A thousand bucks if I’ll look at it today” is not going to win me over.

Call me crazy.

No Hawaiian holidays for me…


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