Can you sell me a belt for my turntable?

We don’t operate a retail shopfront so unfortunately no, we don’t sell service parts to the general public.

But I don’t understand why you won’t sell me a belt! Are you just trying to be difficult..?

Stunned enquirer

This quote is from an actual conversation with a guy who really didn’t like the answer. Another guy hung up on me when I wouldn’t sell him a belt!

To clarify, we don’t operate a retail shopfront and we generally only offer retail parts sales when they form part of a service or repair. We stock thousands of parts, but as a technical services business, we generally only sell parts that we install in the work we do. There are a few exceptions, like cartridges, step-up transformers and other special order parts, but these sales are generally reserved for existing customers.

I don’t have the time or inclination to deal with parts sales and honestly, I can’t think of anything worse than dealing with the “I don’t know how to install it”, “I chose the wrong part” and “My whatever still isn’t running right” follow-up conversations. I will gladly supply and fit any of the thousands of parts we have in stock when you book your equipment in for work, so if you’d like assistance, get in touch via our contact form.

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