I’m honoured to be entrusted with so much lovely hi-fi equipment and I apologise for any frustration Liquid Audio being fully booked may cause.
I was only today (7 March 2024) chatting with a customer about this and he commented that my being so busy was a great endorsement and reflection of the way I do business. He’s right because I’ve designed the business specifically to deliver what many others cannot. This level of customer engagement is the result of a unique approach and a lot of long hours and hard work, but I apologise nonetheless!
Liquid. Audio. Different.
Liquid Audio is different. When I started this business back in 2009, I wanted to address issues I’d found with electronics repair and repairers, including a lack of care, knowledge and specialisation with the hi-fi equipment I love. The low-quality ethos so common in the broader repairer community remains a problem today and is the polar opposite of the way we do business.
I was a bit green back then, but I had a great mentor and have slowly grown the business into what it is today. My background as a science educator, musician and attention-to-detail freak gives me a unique way of working with hi-fi electronics. Our focus on quality and meticulous attention to detail makes us truly unique within the hi-fi electronics repair space and a sea of people doing mediocre work.
We achieve this by working carefully, conservatively, and with a technical approach, driven by my background in science and a sometimes painful but very useful obsession with detail that drives most people nuts, except the owners of the equipment I work on. I’m just lucky to have been gifted this skill set by my parents!
I run Liquid Audio without fear or pandering to manufacturers or retailers. I’m not guided by Google searches. I’m not afraid to point out the silliness of sight-unseen quotes, terrible workmanship and cost-cutting. I’m not interested in being the fastest, cheapest, or most popular repairer or delivering the silly hi-fi fads desired by many but that ruin the originality of wonderful hi-fi equipment.
Bottom Line
My only goal is to run the most trusted and respected business for discerning customers who appreciate the difference. For everyone else, there are other repairers.
I understand that being fully booked creates issues and again, I apologise for any inconvenience. I appreciate your business and hope you will use the booking status table on my contact page to assist you. With patience, hopefully, I can help you with your hi-fi equipment!
