Generally just as much as necessary to carefully complete the work you’ve asked us to do, and no more.

Liquid Audio specialises in preserving the beauty, functionality, and originality of classic hi-fi stereo equipment, and delivering benchmark attention to detail, service, and value for customers who appreciate the difference.

A visit to Liquid Audio always delivers exceptional results and value. This hard-earned reputation for excellence, appreciated by thousands of happy customers, partly accounts for our almost always being fully booked with work from around Australia.

I’m continually amazed that my small, specialist business is inundated with interstate, and even overseas enquiries and work, despite the added costs of shipping it here and without any advertising whatsoever. The hi-fi community trusts Liquid Audio and that’s something I’m especially proud of.

Pricing

Sensible charges and a professional approach mean we cater for a wide range of customers and equipment.

Routine maintenance of up to 3 hours (4 hours for complex pieces) generally proceeds automatically, minimising wasted time and streamlining work customers want completed.

Estimates are provided wherever possible, once we’ve diagnosed faults and assessed the scope of work — more in this FAQ.

Budgetary limits can be set and half-day blocks can be stacked for complex jobs requiring deeper investigation and remediation.

Additional considerations for non-local customers can be found here.

Quality

Businesses prioritising quality, attention to detail and professionalism are hard to find. Some trick unsuspecting customers via unrealistic prices, fake qualifications, undercutting and blind quotes, to get work through the door. Shortcuts, poor workmanship and disappointing results inevitably accompany such approaches along with devalued, damaged, or even destroyed equipment.

We employ a very different approach. As tempting as price-hunting might be, I encourage people to consider the bigger picture, remember the old adages and look at reviews. We’re neither concerned with being the fastest, cheapest, nor catering for everyone or all equipment. We have enough work, charge exactly what it costs to do a job properly and always deliver the best value for our customers.

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

This commitment to excellence drives our consistently busy schedule. If it resonates with you, don’t hesitate to get in touch! *

More

Check out these repair-related FAQs:

• The six steps to fault finding and repair
• Why equipment inspection is critical
• Why some equipment shouldn’t be repaired
• Why we are often fully booked

* It resonates with competitors who’ve been “borrowing” creative and technical ideas for years 😉