Only what is necessary to carefully complete the work you’ve asked us to do, and no more.

Liquid Audio has earned the hi-fi community’s trust and respect by delivering class-leading service, results, value, and this much-loved website, since 2010! With our focus on excellence, integrity and professionalism, we hope to assist you, too.

Pricing

Sensible pricing and straightforward policies enable us to cater for a wide range of people and equipment.

• Our $95 economy rate covers up to 30 minutes of workshop time, ideal for small jobs
• Our standard rate of $150/hour covers all standard technical work and services
• Work falling within a 1 – 3 hour window (4 hours for complex pieces) is generally undertaken without further customer interaction. On larger jobs, touchpoints are typically at 8-hour intervals.
• All work is billable, our payment terms are 7 days, and we accept almost all payment methods.
• Non-local customers should view these additional considerations

We’re not known for generating particularly large or small bills. Common feedback is that our invoices are generally what people expect and are often considered low for the quality of service and work.

Quality

Businesses championing quality and professionalism are rare these days, and we’re proud to be one. Liquid Audio is trusted for meticulous attention to detail, professional service and contributions to the hi-fi zeitgeist. We are independent, and used and recommended by some of Perth’s best hi-fi retailers and equipment owners.

Those looking for a ‘cut-price, cut corners’ approach won’t find it here, but such businesses are common, delivering shortcuts, poor knowledge and workmanship, ‘Swell-Long’ capacitors, devalued and destroyed equipment, unprofessional behaviour, poor and scrubbed reviews, business name changes and even court cases and seized vehicles! *

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

Our conservative, detail-focused approach delivers peace of mind and the lowest long-term costs. If this approach resonates with you, don’t hesitate to get in touch.

More

Check out these related FAQs:

• Why we are often fully booked
• The six steps to fault finding and repair
• Estimates vs quotes
• How much will my high-end amplifier repair cost?
• Why some equipment shouldn’t be repaired

* One local business has had four different names, lost a court case and had a vehicle seized in the last few years. I’ll keep this one up my sleeve for now, but many of you will know who this is.