Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

Why are you often fully booked?

I’m regularly told it’s a combination of our trusted approach, integrity, passion, professionalism, and results. Liquid Audio is a small, quality-focused business, delivering the expertise, professionalism, service, and results customers expect from what is now one of the most trusted specialists in Australia. In an industry overflowing with ‘recappers’ and poorly skilled technicians doing mediocre […]

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Can I bring my equipment to Liquid Audio if it’s already been to other repairers?

As a general principle, yes, of course you can. I’m never worried about equipment having been looked at by others, only about whether others have damaged it. Unfortunately, certain individuals are known to do such poor work so regularly that I may decline to work on equipment they’ve touched. This can be most easily established

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Why does electronic equipment need to be serviced?

Because all hi-fi equipment and electronic devices contain parts that change over time, wear and need periodic cleaning, lubrication and adjustment. When you combine the sometimes hundreds of electronic parts with mechanical components like the levers, switches, belts, gears, pulleys and connectors found in many types of hi-fi gear, you have a combination of parts

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