Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

Can I bring my equipment to Liquid Audio if it’s already been to other repairers?

In most cases, yes, but it comes down to whether your equipment has been damaged, and if it has, how badly. Unfortunately, certain repairers do such poor work that I may decline to look at the equipment they’ve touched. Why? Because the damage inflicted by certain individuals often renders further work difficult, not viable or

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Why does electronic equipment need to be serviced?

Because all hi-fi equipment and electronic devices contain parts that change over time, wear and need periodic cleaning, lubrication and adjustment. When you combine the sometimes hundreds of electronic parts with mechanical components like the levers, switches, belts, gears, pulleys and connectors found in many types of hi-fi gear, you have a combination of parts

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I’m not in Perth, how do I choose a good local technician?

Try to find technically focused technicians able to provide examples of their good work who solve problems rather than ‘re-cap’ everything. It’s also worth looking for people with overwhelmingly positive feedback. When seeking a good local technician: Ask Retailers The best advice I can offer here is to find the best hi-fi store/s in the

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What equipment do you work on?

We care for discrete hi-fi stereo equipment, the kind you find in good hi-fi stores. This includes quality Australasian, European, Japanese and North American discrete (non-integrated) hi-fi stereo (two channel) equipment including integrated amplifiers, phono preamps, preamplifiers & power amplifiers, single cassette decks, CD players, DACs, receivers, tuners, some shortwave radios and turntables manufactured from

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Why do you need to inspect equipment before providing repair cost estimates?

Because anything else involves guesswork based on incomplete information and that’s not how we gained the trust and respect of the hi-fi community. I’m immensely proud of our reputation and the trust people have for Liquid Audio, but it’s no accident. Diagnosing what a piece of equipment needs is part of our process and creates

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