Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

I’m thinking of using the cheapest repairer, what are your thoughts?

Cheap rarely equates to good, and this is a lesson that all must learn. Cheap builders, cheap Chinese motorcycles, cheap hi-fi gear, cheap professionals and technical personnel – adages like “the poor man pays twice” exist for a reason. Growing up, my Dad always used to tell me: You get what you pay for, Mike. […]

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Can I bring my equipment to Liquid Audio if it’s already been to other repairers?

As a general principle, yes, of course you can. I’m never worried about equipment having been looked at by others, only about whether others have damaged it. Unfortunately, certain individuals are known to do such poor work so regularly that I may decline to work on equipment they’ve touched. This can be most easily established

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Why does electronic equipment need to be serviced?

Because all hi-fi equipment and electronic devices contain parts that change over time, wear and need periodic cleaning, lubrication and adjustment. When you combine the sometimes hundreds of electronic parts with mechanical components like the levers, switches, belts, gears, pulleys and connectors found in many types of hi-fi gear, you have a combination of parts

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What equipment do you work on?

We care for discrete hi-fi stereo equipment, the kind you find in good hi-fi stores. This includes Australasian, European, Japanese, and North American hi-fi stereo (two-channel) equipment, including integrated/pre/phono and power amplifiers, single-cassette decks, CD players, DACs, receivers, tuners, turntables and some shortwave radios, manufactured from 1970. We cater for most good brands, including Accuphase,

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