Service & Repair

Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.

I’m not in Perth, how do I choose a good local technician?

Try to find technically focused technicians able to provide examples of their good work who solve problems rather than ‘re-cap’ everything. It’s also worth looking for people with overwhelmingly positive feedback. When seeking a good local technician: Ask Retailers The best advice I can offer here is to find the best hi-fi store/s in the […]

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What equipment do you work on?

We service, repair and restore discrete hi-fi stereo equipment ONLY We care for quality Australasian, European, Japanese and North American discrete (non-integrated) hi-fi stereo (two channel) equipment only, including: integrated, phono, pre & power amplifiers, single cassette decks, CD players, DACs, receivers, tuners and turntables. Brands we work on include Accuphase, Akai, ARCAM/Cambridge, Denon, Esoteric,

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Why do you need to inspect equipment before providing repair cost estimates?

Because anything else involves guesswork based on incomplete information. Guesswork I’m proud of our reputation and the trust people have for Liquid Audio, but it’s not by accident. Diagnosing what a piece of equipment needs is part of our repair process, and guesswork plays no part in it. Everything is determined by careful, hands-on assessment,

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Everyone has a different opinion, where can I find good advice?

There’s misinformation, nonsense and pseudoscience in every technical field, but hi-fi is unfortunately one of the worst. Opinions Finding good advice isn’t easy. I often speak with advice seekers who’ll say things like: “Mike, I read in a forum that I should buy XYZ, what do you think…?” Typical advice-seeker The overwhelming problem is that

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Can you sell me service parts?

No, we don’t operate a retail store or sell service parts like belts, integrated circuits, and capacitors directly to the public. We do however stock thousands of electronic parts, belts, cartridges, headshells and turntable mats. We fit these parts as needed when you book your equipment in for service, repair or improvement.

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