Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
We care for discrete hi-fi stereo equipment, the kind you find in good hi-fi stores. This includes Australasian, European, Japanese, and North American hi-fi stereo (two-channel) equipment, including integrated/pre/phono and power amplifiers, single-cassette decks, CD players, DACs, receivers, tuners, turntables and some shortwave radios, manufactured from 1970. We cater for most good brands, including Accuphase, […]
Because without inspection, one can only speculate about equipment condition, faults, and what your equipment needs in order to run properly again. I’m immensely proud of our reputation and the trust people have in Liquid Audio, but it’s no accident. Diagnosing what a piece of equipment needs is part of our process, and guesswork plays
Why do you need to inspect equipment before providing repair cost estimates? Read More »
In most cases, unfortunately, not. I love helping people, but remotely guiding people I don’t know through complex technical work that I’m not officially involved in is simply not a service I offer. There are four main reasons: I encourage local, hands-on specialist assistance as the best option in most cases, where such individuals exist.
Can you help me fix my equipment without bringing it to you? Read More »
No, we don’t operate a retail store or offer retail sales. We do, however, stock thousands of electronic parts, belts, cartridges, headshells and turntable mats, etc. We fit these parts as needed to customer equipment booked in for service, repair or overhaul.
Yes, we generally avoid equipment in poor physical condition, damaged or modified equipment. Don’t get me wrong, the challenging jobs can be very rewarding, but I know where time and effort are worth applying, and I’m not interested in trying to make a silk purse from a sow’s ear. I filter out equipment in poor
This depends on your equipment, what’s wrong with it and how many jobs are in the pipeline. Each job will be done in turn and according to workflow considerations. All jobs are in a queue for attention and some take longer than others to process. Some jobs require parts to be ordered and some suppliers
Probably, but this always comes down to what your equipment is and exactly what’s wrong with it. Various factors come into play here, including the make and model, its general condition, fault/s, your budget and so on. Most faults are repairable, but some combinations of equipment/fault/condition may render repairs difficult, or non-viable. Inspection is the
