Frequently asked questions about the service and repair of hi-fi electronics, vintage hi-fi gear, how and when repairs are viable, warranty etc.
You need to find sources with a) the fewest conflicts of interest and b) the most accurate information. Information vs Opinion As the great Plato once said: Opinion is the medium between knowledge and ignorance. Opinions are everywhere and, quite honestly, most aren’t worth the ‘paper’ they are written on. I often speak with advice […]
Everyone has a different opinion, where can I find informed hi-fi advice? Read More »
In most cases, no. I like helping people, but remotely guiding people I don’t know through complex technical work that I’m not being formally engaged and paid to undertake is not my idea of a good time! The people who ask this of me, and the related “Can you tell my technician what parts to
Can you help me fix my equipment without me bringing it to you? Read More »
No, we don’t operate a retail store or sell service parts like belts, integrated circuits, and capacitors directly to the public. We do however stock thousands of electronic parts, belts, cartridges, headshells and turntable mats. We fit these parts as needed when you book your equipment in for service, repair or improvement.
We generally avoid equipment in poor physical condition, damaged by other repairers, heavily modified or equipment that isn’t serviceable. Don’t get me wrong, the challenging jobs can be very rewarding, but we’re not interested in trying to make a silk purse from a sow’s ear or charging you for trying to. These days we filter
You take on some big jobs, are there any you won’t take on? Read More »
This depends on your equipment, what’s wrong with it and how many jobs are in the pipeline. Each job will be done in turn and according to workflow considerations. All jobs are in a queue for attention and some take longer than others to process. Some jobs require parts to be ordered and some suppliers
Yes, we offer pre and post-purchase hi-fi equipment inspections, cartridge inspections and more. A Liquid Audio report can save people hundreds or even thousands of dollars and a great deal of pain. Imagine for example having an expensive amplifier inspected prior to purchase. I find that many hundreds of dollars of work and repairs are
Probably, but this always comes down to what your equipment is and exactly what’s wrong with it. Various factors come into play here, including the make and model, its general condition, fault/s, your budget and so on. Most faults are repairable, but some combinations of equipment/fault/condition may render repairs difficult, or non-viable. Inspection is the
