No. I’m not leading anyone or anything.

I focus on best practices and the utmost professionalism, which is more than I can say for some. Thankfully, this approach is popular with intelligent, thoughtful customers and is the opposite of that which leads to ruined equipment, court cases, and multiple business name changes that don’t fool anyone.

I was fortunate to inherit traits like honesty, integrity and professionalism, and I’m focused on doing good work and supporting my customers. Not everyone shares this philosophy or approach, however, and this is where the rubber hits the road.

A number of bad actors in this industry consistently deliver terrible work and damaged or even destroyed equipment. These people don’t want to accept responsibility and instead, they would rather have you believe that it isn’t their poor work, terrible reviews, lost court cases, and incoherent, unprofessional rants at customers generating their poor reputations, it’s me!

It’s easy and ironic to blame the one or two people working hard to repair equipment, save classic hi-fi gear from the scrap heap rather than add to it, educate the hi-fi community and raise the profile of classic hi-fi equipment, rather than step up and accept responsibility.

Rest assured that the work I’ve documented in the Hall of Shame, the unhappy customers who’ve gone to court and won, the destroyed hi-fi gear my colleagues and I have had to pick up the pieces of proves that there is no conspiracy.