I’m honoured to be entrusted with so much lovely hi-fi equipment and I apologise for any frustration my being fully booked may cause.

I recently chatted with a customer about the challenges of being so busy. He commented that this was a by-product of Liquid Audio’s unique reputation and approach. While I’ve specifically designed the business to deliver what many others can’t, there’s a bit more to this, so allow me to explain.

Liquid Audio. Different.

A visit to Liquid Audio always delivers exceptional results, value and straight-talking. Our hard-earned reputation for excellence, appreciated by thousands of happy customers, hasn’t come about by chance though.

I started Liquid Audio as an extension of my passion for music, hi-fi and electronics. I wanted to address issues I’d encountered including sloppy work, a lack of care and attention to detail, and poor knowledge of and experience with classic hi-fi equipment.

The exemplary reputation we’ve built along the way partly accounts for our being fully booked, all year, every year, with work from around Australia. Liquid Audio has become known worldwide and visited nearly 400,000 times in 2024, with more than four million combined views here and on YouTube. Wow!

It’s an extraordinary result – a one-man, Perth-based specialist inundated with local and interstate work despite the added costs of shipping it here, enquiries from around the world. And people told me I’d never do it. I knew I would 😉

Our high engagement is the result of lots of hard work, a genuine love for hi-fi equipment and a desire to help. I do and create everything you see here, every repair, every image, and every word, without ‘borrowing’ from others. Ultimately, people see this and the hi-fi community trusts Liquid Audio, something I’m especially proud of.

Don’t think we please everyone though because we don’t and I would never try!

Best Practice

• Our mantra: educate, deliver outstanding results, service and value, and do no harm
• Consistency is key: we’ve quietly served the hi-fi community under the same name since 2008 whilst others have changed their business name 3 times in less time.
• We inspect equipment rather than guess about its condition/faults
• We advise where equipment is damaged or not viable to repair
• We recycle dead hi-fi equipment to be enjoyed again by others
• We champion quality, sensible pricing, professionalism and transparency
• We offer fixed workshop rates, Akai or Accuphase, Kenwood or Krell
• We specialise in component-level repair and keep thousands of parts in stock
• We are an independent business receiving no kickbacks, favours etc
• We advocate for improved industry standards
• We build long-term relationships with customers, manufacturers, distributors and colleagues
• We built a unique hi-fi educational resource of over half a million words, 500+ articles and videos
• I have a lifetime involvement in science with an honours degree in science and a post-graduate science teaching qualification from one of the world’s great universities. No fake engineering qualifications here!
• I love, live and breathe classic hi-fi!

The Bottom Line

Liquid Audio is an extension of me and what I’m passionate about. This site and my work have been widely copied but if my efforts have helped raise the bar, that’s a useful contribution.

I’m not interested in being the fastest or cheapest repairer, nor catering for everyone or all equipment. Instead, I’ll continue to preserve the beauty, functionality and originality of classic hi-fi equipment, educate the hi-fi community and set the benchmark for how this work should be done at my pace, for customers who appreciate this.

Liquid Audio’s reputation as one of the most trusted and respected businesses for discerning customers and a reference for information about classic hi-fi equipment, its maintenance and improvement has created a unique momentum. Folks who appreciate this become customers for life and I’m happy to have them on board 🙂

Again, my apologies if we are fully booked. I appreciate your interest and hope you will use the booking status table on the contact page to assist in booking our services. Reach out, even if we’re full.