Why are you often fully booked?

Customers tell me it’s because of our passion, integrity, professionalism, and results.

Liquid Audio is a quality-focused, specialist small business that has quietly become one of the most trusted and respected. We’ve achieved this by being what I call the ‘real deal’ -ie, delivering expertise, passion, professionalism, and results, things that are often talked about, yet surprisingly hard to find.

Many poorly informed, poorly skilled individuals “don’t repair things, only replace parts”, as a customer told me one said, devaluing, damaging, and even destroying beautiful and irreplaceable hi-fi equipment. We repair things carefully, technically, properly, and I’m incredibly proud of the trust the hi-fi community has in us.

Reputation

A reputation like ours must, of course, be earned, something we’ve done through hard work, original thinking, and dedication to excellence since 2010. Liquid Audio combines my passions for electronics, hi-fi, and music with top-100 university science qualifications, 15 years teaching science, 5 more at Curtin University, a deep aptitude for all things technical, and an almost pathological attention to detail.

This turns out to be a uniquely valuable skill set, something I didn’t fully appreciate for many years. This means that, despite our modest size, some of Perth’s best hi-fi retailers and equipment owners use and recommend Liquid Audio. Our reputation allows me to work closely with well-known manufacturers, and has earned us several official service partnership offers I’ve declined, and one from Plinius that I proudly accepted.

Our reputation stems from what we deliver: attention to detail, integrity, knowledge, professionalism, reliability, proprietary solutions, trust, one business name for 15 years, ongoing contributions to the hi-fi community and consistently great results…

…And what we don’t: unprofessionalism, unrealistic assessments and promises, poor reviews, review-erasing business name changes, copying competitors, cheap parts, poor results, poor communication, poor knowledge and skills, fake qualifications, silly ‘guru‘ and amount of experience proclamations, court cases and confiscated vehicles.

Passion

Anyone who visits this website or speaks with me knows unequivocally that Liquid Audio is a labour of love, and that hi-fi has been my passion since I was a child. I was a successful professional for decades and walked away from permanent careers teaching science and managing students and staff at Curtin University to take Liquid Audio full-time because of that passion.

I did that because I wanted to grow my business, even if that meant ‘throwing away’ what I’d achieved to that point. Fast forward around 10 years since then, 17 in total, and I’m amazed to be constantly at capacity with work from around the country, and to have such strong engagement with my content. This website was visited over 360,000 times in 2025 alone, and we have over five million combined views here and on YouTube.

Authenticity

I create and do everything here at Liquid Audio, from scratch, a claim very few can make. That means I design, build, and maintain a half-million-word website, handle all the technical work, inventory, photography, content creation, editing, and admin, and personally reply to every enquiry.

This is about as authentic as one can get, but many resort to copying, and my work, including my style, content and blocks of text, has been copied by competing businesses over the years. Copying vs creating a website and doing useful work on hi-fi equipment are very different things.

Authenticity means integrity, and customers rely on us to support them and care for their equipment. We never farm work out as some do. We’ve had just one business name vs five in one case. We stand by our work and reputation, don’t ruin equipment and don’t abuse people or get into arguments online. We stand above all such behaviour.

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

Our unusual approach means we will always be busy, and I apologise for any delays it may cause. I genuinely appreciate your interest in our services and encourage you to use our booking process and booking status table. Don’t hesitate to reach out with any questions.