Liquid Audio uses standard 7-day terms for all accounts.

As a small business owner, I rely on prompt collection and payment for a range of reasons that I’m sure are obvious. Our standard account payment window is 7 days, noted on every invoice and in our terms and conditions.

In short, this means that accounts need to be paid within 7 days, and this is part of the deal when people engage our services. Exceptions are possible, of course, but these are arranged bilaterally rather than by the parties owning money, in advance, usually for country, FIFO, interstate or travelling customers.

Prompt account payment and equipment collection ensure my limited workshop space is available for other customers patiently waiting for spots, and that I’m paid on time for my services. I don’t have space to store customer equipment, and I particularly dislike having to chase people up, as it creates unpaid work for me, and it can spoil what should be a positive experience for all.

Overdue accounts are subject to a $1/day/unit administration and storage charge. Very overdue/abandoned equipment is eventually sold off to recover funds.

People experiencing financial difficulty are encouraged to contact me. I’m always happy to discuss/offer a payment extension. I’m generally unhappy if I have to chase people up, however. I’ll follow up once or twice, but I’m usually out after that.