Customers tell me they book equipment with Liquid Audio because of our passion, integrity, professionalism, and results.

Liquid Audio is a quality-first, specialist small business that has quietly become one of the most trusted and respected here in WA, and beyond, to the amazement of some, including me! We’ve achieved that by delivering the expertise, passion, professionalism, service, and results that discerning customers value.

Our industry contains many poorly educated, poorly skilled ‘recappers’ and shotgun parts replacers who “don’t repair things, only replace parts”, helping skilled professionals stand. Either way, I’m immensely proud of our reputation and the trust customers, manufacturers, and the hi-fi community have in us 🙂

Reputation

Liquid Audio combines my passions for electronics, hi-fi, and music with two university science qualifications, 15 years teaching science, 5 years at Curtin University, a lifelong aptitude for all things technical and an almost pathological attention to detail. It turns out that this is a uniquely valuable skill set, though it took me many years to properly understand and value this.

Despite our modest size, some of Perth’s best hi-fi retailers and equipment owners use and recommend Liquid Audio. Our reputation allows me to work closely with well-known manufacturers, and has earned us several official service partnership offers I’ve declined, and one from Plinius that I happily accepted.

Our reputation stems from what we deliver: attention to detail, integrity, knowledge, professionalism, reliability, proprietary solutions, trust, one business name for 15 years, ongoing contributions to the hi-fi community and consistently great results…

…And what we don’t: unprofessionalism, unrealistic assessments and promises, poor reviews, review-erasing business name changes, cheap parts, poor results, poor communication, knowledge and skills, fake qualifications, silly ‘guru‘ and multi-decade-because-multi-people experience proclamations, court cases and confiscated vehicles.

Passion

Liquid Audio is a labour of love, and hi-fi has been my passion since I was a child. I was a successful professional for decades before I started this business and walked away from a permanent teaching career, a management position at Curtin University and 18% super to take this business full-time, a huge risk and scepticism by some, I might add.

I did that not because I needed the money or wanted to jump on a bandwagon, quite the contrary, I did it because I wanted to take my small, part-time business and run with it, even if that meant throwing away my entire ‘career’ to that point. Keeping beautiful hi-fi equipment running and sharing my knowledge, passion, and somewhat unique approach with more people drove me forward.

Fast forward around 10 years since going full-time with Liquid Audio, and I’m amazed to be constantly at capacity with work from around the country, and to have such strong engagement with my content. This website was visited over 360,000 times in 2025 alone, and we have over five million combined views here and on YouTube.

Authenticity

A reputation like ours must be earned, something we’ve done through hard work, original thinking, and dedication to excellence since 2010. Many lack the necessary creativity and work ethic and resort to copying, and my work and website have been heavily ‘borrowed from’ by some over the years.

Designing, building, and maintaining a half-million-word website, handling all the technical work, inventory, photography, content creation, editing, admin, backend, and replying to every enquiry is uniquely challenging and when one does all that on their own, authentic.

Authenticity also means integrity, and customers rely on us to care for their equipment and support them. We never farm work out as some do, we don’t copy other businesses, and we’ve had just one business name, vs five in the case of one competitor. We stand by our work and reputation, and call out bad businesses that should have been called out years ago.

Mike … you, of course, are a gem. We are so lucky to have someone as passionate, intelligent, ethical and hardworking in little ol’ Perth.

David H

Our unique approach means we will always be busy, and I apologise for any delays it may cause. I genuinely appreciate your interest in our services and encourage people to use our how-to-book process and booking status table. Don’t hesitate to reach out if you have questions.